Comments on: A Good Take On Customer Service http://www.pcmech.com/article/a-good-take-on-customer-service/ Helping Normal People Get Their Geek On Wed, 15 Feb 2012 10:29:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Brianhttp://www.pcmech.com/article/a-good-take-on-customer-service/comment-page-1/#comment-34706 Brian Mon, 09 Nov 2009 16:44:24 +0000 http://www.pcmech.com/?p=10565#comment-34706 Yep. I have heard a salesperson say to a customer "Do you really WANT the cheapest?" The customer was complaining about the price of installation at a high end home theater integrator. The whole point of going to a place like that was for the superior installation/support.The cheapest is always available--but it might not be what you really want. Yep. I have heard a salesperson say to a customer “Do you really WANT the cheapest?” The customer was complaining about the price of installation at a high end home theater integrator. The whole point of going to a place like that was for the superior installation/support.

The cheapest is always available–but it might not be what you really want.

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