Comments on: An Example Of Why Computers Are Difficult To Use http://www.pcmech.com/article/an-example-of-why-computers-are-difficult-to-use/ Helping Normal People Get Their Geek On Sun, 22 Nov 2009 13:07:33 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Mateo http://www.pcmech.com/article/an-example-of-why-computers-are-difficult-to-use/comment-page-1/#comment-11469 Mateo Fri, 27 Jun 2008 19:46:10 +0000 http://www.pcmech.com/article/an-example-of-why-computers-are-difficult-to-use/#comment-11469 I would definitely recommend LogMeIn. I am not a professional IT but I've taken classes so I'm the family's go to guy when it comes to computers. I have installed LogMeIn in all their computers and if there is a problem all i have to tell them to do is turn the computer on and that's it. With LogMeIn Free, you can have as many computers as you want in your computer list (as far as I can tell there is no limit, I have 9 right now).I've used it to help a family member in Austria so it works internationally too. If security is an issue, I tell them to right click on the LogMeIn icon in the systray and disable. If PCMech needs a review on LogMeIn, let me know, I would definitely do one, I love the service and have been a user since last year. I would definitely recommend LogMeIn. I am not a professional IT but I’ve taken classes so I’m the family’s go to guy when it comes to computers. I have installed LogMeIn in all their computers and if there is a problem all i have to tell them to do is turn the computer on and that’s it. With LogMeIn Free, you can have as many computers as you want in your computer list (as far as I can tell there is no limit, I have 9 right now).I’ve used it to help a family member in Austria so it works internationally too. If security is an issue, I tell them to right click on the LogMeIn icon in the systray and disable. If PCMech needs a review on LogMeIn, let me know, I would definitely do one, I love the service and have been a user since last year.

]]> By: Rich Menga http://www.pcmech.com/article/an-example-of-why-computers-are-difficult-to-use/comment-page-1/#comment-11419 Rich Menga Wed, 25 Jun 2008 18:31:01 +0000 http://www.pcmech.com/article/an-example-of-why-computers-are-difficult-to-use/#comment-11419 The free option is to use the built-in remote assistance from Windows XP. Been there, done that. It's a nightmare because it takes me at least a half-hour to instruct my father how to create the remote assistance "invitation" and send it to me via e-mail. Oh yes, I have done it. LogMeIn is still the best free option to date. I've been considering putting it on his box because it's stupidly easy to use. The free option is to use the built-in remote assistance from Windows XP. Been there, done that. It’s a nightmare because it takes me at least a half-hour to instruct my father how to create the remote assistance “invitation” and send it to me via e-mail. Oh yes, I have done it.

LogMeIn is still the best free option to date. I’ve been considering putting it on his box because it’s stupidly easy to use.

]]> By: Anthony Russo http://www.pcmech.com/article/an-example-of-why-computers-are-difficult-to-use/comment-page-1/#comment-11389 Anthony Russo Tue, 24 Jun 2008 23:15:29 +0000 http://www.pcmech.com/article/an-example-of-why-computers-are-difficult-to-use/#comment-11389 What might have helped in that situation, and has helped me a whole lot with my mother, is doing a screen-share with your dad while he is on the phone with you. i'm lucky I sell webconferencing and get it for free, but it's well with the $40 to get things done when helping mom with her PC. There are some decent free options out there if you want to go it on your own. Most things with the web can be free nowadays for consumers. Our clients are the businesses who rely on dependability, personal service and training as the reason to use us over the free ones. Anthony Russo Conferencing Consultant Great America Networks Conferencing arusso@ganconference.com www.ganconference.com What might have helped in that situation, and has helped me a whole lot with my mother, is doing a screen-share with your dad while he is on the phone with you. i’m lucky I sell webconferencing and get it for free, but it’s well with the $40 to get things done when helping mom with her PC.

There are some decent free options out there if you want to go it on your own. Most things with the web can be free nowadays for consumers. Our clients are the businesses who rely on dependability, personal service and training as the reason to use us over the free ones.

Anthony Russo
Conferencing Consultant
Great America Networks Conferencing
arusso@ganconference.com
http://www.ganconference.com

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