Comments on: Buyer Beware: Walmart Site to Store, An Open Letter http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/ Helping Normal People Get Their Geek On Sat, 21 Nov 2009 22:17:25 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Purveyor of Truth http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-4/#comment-35275 Purveyor of Truth Sat, 21 Nov 2009 16:10:16 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-35275 Mama's boy...Mama's boy...Mama's boy...Mama's boy...Mama's boy...Mama's boy...Mama's boy...Mama's boy...Mama's boy...Mama's boy. Yup, you're a mama's boy. Next time try to solve your own problems and things will probably work out better. This all just sounds like a ploy for you to charge your mom's credit card. Mama’s boy…Mama’s boy…Mama’s boy…Mama’s boy…Mama’s boy…Mama’s boy…Mama’s boy…Mama’s boy…Mama’s boy…Mama’s boy.

Yup, you’re a mama’s boy. Next time try to solve your own problems and things will probably work out better. This all just sounds like a ploy for you to charge your mom’s credit card.

]]> By: Hpz http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-4/#comment-34740 Hpz Tue, 10 Nov 2009 15:43:52 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-34740 After reading the comments by our lovely Wal-Mart employee, Stacy, I think it's pretty clear why so many people have problems. Wal-Mart is able to offer such cheap prices because they hire unskilled idiots like her who are content with getting paid crap money. In return, we get unreliable service from people who blame the customers. After reading the comments by our lovely Wal-Mart employee, Stacy, I think it’s pretty clear why so many people have problems. Wal-Mart is able to offer such cheap prices because they hire unskilled idiots like her who are content with getting paid crap money. In return, we get unreliable service from people who blame the customers.

]]> By: Mary Seymour http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-3/#comment-34597 Mary Seymour Fri, 06 Nov 2009 15:05:48 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-34597 I am so sorry this has happened to your family. I deal with incomptence daily so I understand your frustration and anger. I have used this service since it's beginning and must admit the lack of education to the employees within the store , in my case the only person knowledgable was the ONE person in charge of this department which was not available when I went to pick my order up.I took this in stride knowing this was brand new to all,I have used this method for Christmas gift giving to relatives out of state and have received 100% satsifaction, I plan on doing so agin this year. In this case I believe the local store was totally ignorant in their knowledge and behavour,and perhaps somewhat irresponsable,I would hate to think the associates working were less than 100% trust worthy and honest. I have and do on every trip to Wal Mart encounter some form of incomptence, a I do not care attitude from the workers ..I cannot count on one hand the number of gracious, helpful concerned worker, most are working few hours a week and reall could care less about you or your needs. I believe on a whole Sam Walton would be so dismayed by how rude his company has become. I live in a very small town and if you want to shop you have but one choice rather than drive 40 mile round trip to do so. I have learned NOT to expect any kindness therfore I am not upset with my visit. Sad isn't it. Yes I will continue to shop the ' Site To Store ' and will recommend this as a safe way to shop. I do not have to deal w/ in store behavour this way. I am so sorry this has happened to your family. I deal with incomptence daily so I
understand your frustration and anger.

I have used this service since it’s beginning and must admit the lack of education to the
employees within the store , in my case the only person knowledgable was the ONE person in charge
of this department which was not available when I went to pick my order up.I took this in stride knowing this was brand new to all,I have used this method for Christmas gift giving to relatives out of state and have received 100% satsifaction, I plan on doing so agin this year.
In this case I believe the local store was totally ignorant in their knowledge and behavour,and perhaps
somewhat irresponsable,I would hate to think the associates working were less than 100% trust worthy
and honest.

I have and do on every trip to Wal Mart encounter some form of incomptence, a I do not care attitude
from the workers ..I cannot count on one hand the number of gracious, helpful concerned worker, most are working few hours a week and reall could care less about you or your needs.

I believe on a whole Sam Walton would be so dismayed by how rude his company has become.

I live in a very small town and if you want to shop you have but one choice rather than drive
40 mile round trip to do so.

I have learned NOT to expect any kindness therfore I am not upset with my visit. Sad isn’t it.

Yes I will continue to shop the ‘ Site To Store ‘ and will recommend this as a safe way to shop.
I do not have to deal w/ in store behavour this way.

]]> By: zipperhead http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-3/#comment-34520 zipperhead Tue, 03 Nov 2009 20:21:44 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-34520 I just got back from Wal mart for the second time in 3 days.25 miles one way to try to pickup my birthday present from my mom who lives other than where I live.I went over to WalMart saturday after being told it was ok to pickup, got there and they couldnt find it.After much looking they came and told me it was probaly on the truck outside being unloaded.And they would have it ready in about 3 hours. I said forget it and I would come back Tuesday.I go there today and the fella finds it, ok, he brings up the order on the checkout computer and tells me I cant pick it up because my name isnt on the pick up list,which was supposed to be, and my mother who lives 600 miles away would have to come show her ID. I told them not to worry about it and give me a refund. So a manager comes over and she tells me that my mother can put my name on the pickup list on the computer and in a few days I could pick it up. I told her no because when I come back for the third time you guys are gonna tell me theres another problem and Im not going thru that.I said just give me a refund.So they did and I left , so Ive traveled 100 miles for nothing when Im unemployed and gas money is hard to come by. I just got back from Wal mart for the second time in 3 days.25 miles one way to try to pickup my birthday present from my mom who lives other than where I live.I went over to WalMart saturday after being told it was ok to pickup, got there and they couldnt find it.After much looking they came and told me it was probaly on the truck outside being unloaded.And they would have it ready in about 3 hours. I said forget it and I would come back Tuesday.I go there today and the fella finds it, ok, he brings up the order on the checkout computer and tells me I cant pick it up because my name isnt on the pick up list,which was supposed to be, and my mother who lives 600 miles away would have to come show her ID. I told them not to worry about it and give me a refund. So a manager comes over and she tells me that my mother can put my name on the pickup list on the computer and in a few days I could pick it up. I told her no because when I come back for the third time you guys are gonna tell me theres another problem and Im not going thru that.I said just give me a refund.So they did and I left , so Ive traveled 100 miles for nothing when Im unemployed and gas money is hard to come by.

]]> By: Jennifer http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-3/#comment-33946 Jennifer Wed, 21 Oct 2009 22:45:10 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-33946 I did the Walmart Site to Store option and it is horrible. I ordered the item online and paid for it. The username that I ordered it from happened to be under my hubby's name. We share the same email address because we don't get online very much. Well it happen to put his name under the pick up person and I wasn't able to pick up the item, but yet I paid for it and ordered it. It is insane and makes absolutely no sense at all. I could confirm the email address, the credit card it was ordered from, the street address, and the telephone number. None of that matters though. Walmart needs to change their policy. Speaking of their policy, Walmart as this price match which is complete BS. My Mom and I went shopping at Walmart on Black Friday and bought in our ads to price match. My Mom went ahead of me and was able to get three items that were the same brand as advertised but were not shown in picture and they gave her the price. A manager override for the cashier so she was able to give her the same price. I was right behind my Mom and tried doing the same thing too. The cashier said they won't price match because it's not the picture shown. HELLO??? You just did it for my Mom. So my Mom got the manager who override her merchandise and the manager said, "Sorry we can't do it because it's not the picture shown." Seriously, are you that dumb? You just did it for my Mom. Why did you do it for her when the three items she purchased were not shown. My Mom offered to return the merchandise since it wasn't fair at all but Walmart would not accept it back. I did the Walmart Site to Store option and it is horrible. I ordered the item online and paid for it. The username that I ordered it from happened to be under my hubby’s name. We share the same email address because we don’t get online very much. Well it happen to put his name under the pick up person and I wasn’t able to pick up the item, but yet I paid for it and ordered it. It is insane and makes absolutely no sense at all. I could confirm the email address, the credit card it was ordered from, the street address, and the telephone number. None of that matters though.

Walmart needs to change their policy. Speaking of their policy, Walmart as this price match which is complete BS. My Mom and I went shopping at Walmart on Black Friday and bought in our ads to price match. My Mom went ahead of me and was able to get three items that were the same brand as advertised but were not shown in picture and they gave her the price. A manager override for the cashier so she was able to give her the same price. I was right behind my Mom and tried doing the same thing too. The cashier said they won’t price match because it’s not the picture shown. HELLO??? You just did it for my Mom. So my Mom got the manager who override her merchandise and the manager said, “Sorry we can’t do it because it’s not the picture shown.” Seriously, are you that dumb? You just did it for my Mom. Why did you do it for her when the three items she purchased were not shown. My Mom offered to return the merchandise since it wasn’t fair at all but Walmart would not accept it back.

]]> By: Idiots http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-3/#comment-33527 Idiots Tue, 13 Oct 2009 13:42:03 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-33527 I can't believe that so many people took so much time to write ALL of this crap about totally NOTHING. It's quite obvious to me that there's a lot of people around the Country with NOTHING else better to do with ALL the time on their hands. Some people just need to get a LIFE!! For God's sake people - CHILL OUT!! I can’t believe that so many people took so much time to write ALL of this crap about totally NOTHING. It’s quite obvious to me that there’s a lot of people around the Country with NOTHING else better to do with ALL the time on their hands.

Some people just need to get a LIFE!!

For God’s sake people – CHILL OUT!!

]]> By: wanda thomopson http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-3/#comment-33298 wanda thomopson Wed, 07 Oct 2009 23:38:17 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-33298 Mr. Thompson, I didn't read your email until after I placed and, thankfully received my order. If I had, I probablly would not have used site to store. I ordered a art desk for my grandson and received it at the time promised. Which was about a week. However, I did not receive a email telling me it had arrived. I had saved the first email confirming the order had been successfully placed. In about 9 days of not hearing from them, I pulled up the first email from them to see if I had missed something about the delivery date, and somehow, they left info there that it was ready for pick-up. When I got to Wal-mart, I was asked by 4 people if I was being helped. I think I was one of the lucky ones. I will probably try site to store again, but will certainly be on alert for any porblems. One thing that might help other customers, I used Bill Me Later payment method, so I didn't have to worry about my credit or debt card. I do think alot of problems can be avoided if employees would put themselves in the shoes of the customer. After all, you're always been told the customer is always right. Please try and remember this Wal-Mart and all other businesses. Thanks for your time. Wanda T Mr. Thompson,
I didn’t read your email until after I placed and, thankfully received my order. If I had, I probablly would not have used site to store. I ordered a art desk for my grandson and received it at the time promised. Which was about a week. However, I did not receive a email telling me it had arrived. I had saved the first email confirming the order had been successfully placed. In about 9 days of not hearing from them, I pulled up the first email from them to see if I had missed something about the delivery date, and somehow, they left info there that it was ready for pick-up. When I got to Wal-mart, I was asked by 4 people if I was being helped. I think I was one of the lucky ones. I will probably try site to store again, but will certainly be on alert for any porblems. One thing that might help other customers, I used Bill Me Later payment method, so I didn’t have to worry about my credit or debt card.
I do think alot of problems can be avoided if employees would put themselves in the shoes of the customer. After all, you’re always been told the customer is always right. Please try and remember this Wal-Mart and all other businesses.
Thanks for your time.
Wanda T

]]> By: Shell http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-3/#comment-32936 Shell Wed, 30 Sep 2009 17:59:59 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-32936 As a Site-to-store customer I only expect my order to be delivered on time as promised. I don't care how employees are paid or who manages them. These problems exist in every field everywhere and is nothing new. As a Site-to-store customer I only expect my order to be delivered on time as promised. I don’t care how employees are paid or who manages them. These problems exist in every field everywhere and is nothing new.

]]> By: Chelsea http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-3/#comment-32799 Chelsea Mon, 28 Sep 2009 02:50:57 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-32799 I'm glad that you put this letter out there. There are too many people who get screwed over by this store. While my story has nothing to do with site-to-store, I once worked for Wal_Mart. I worked at a Wal-Mart in Western Oregon before transferring closer to home in Central Oregon. When I was transferred and doing the paperwork with my supervisor for my second new employee review, she discovered what my pay rate was too low. I was being paid 50 cents less than what everyone gets paid when they start at the store(at that time). When my personnel manager called the store manager of the other store, the store's manager's response was not shared with me but came across as stupidity to my supervisor. Once I discovered I had been shorted on my pay by 50 cents an hour for six months of work, of course I would ask "How do I get reimbursed for this mistake?" Her response, "That's not my problem, you'll have to call the manager of the other store." After leaving messages for months, trying to solve this issue, I never recieved a response. Sounds like a real professional place to work for right? I’m glad that you put this letter out there. There are too many people who get screwed over by this store. While my story has nothing to do with site-to-store, I once worked for Wal_Mart. I worked at a Wal-Mart in Western Oregon before transferring closer to home in Central Oregon. When I was transferred and doing the paperwork with my supervisor for my second new employee review, she discovered what my pay rate was too low. I was being paid 50 cents less than what everyone gets paid when they start at the store(at that time). When my personnel manager called the store manager of the other store, the store’s manager’s response was not shared with me but came across as stupidity to my supervisor. Once I discovered I had been shorted on my pay by 50 cents an hour for six months of work, of course I would ask “How do I get reimbursed for this mistake?” Her response, “That’s not my problem, you’ll have to call the manager of the other store.” After leaving messages for months, trying to solve this issue, I never recieved a response. Sounds like a real professional place to work for right?

]]> By: Walmart irritated http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/comment-page-3/#comment-31823 Walmart irritated Tue, 08 Sep 2009 19:38:56 +0000 http://www.pcmech.com/article/buyer-beware-walmart-site-to-store-an-open-letter/#comment-31823 LMAO! Yup wal mart sucks, but its cheap! Can you picture 300lb Stacy with last nights dinner on her shirt, typing away at the keyboard in her fancy double wide trailer? I agree that wal mart is notorious for bad employees, but who else would work for such low wages? LMAO! Yup wal mart sucks, but its cheap! Can you picture 300lb Stacy with last nights dinner on her shirt, typing away at the keyboard in her fancy double wide trailer? I agree that wal mart is notorious for bad employees, but who else would work for such low wages?

]]>