I really find it humorous when I read articles like this basically insinuating that Dell can’t build a decent small computer, and in this case a SmartPhone.
From the linked article above, the tail of it states this:
Still, would you buy a Dell smartphone? What kind of features should MePhone have in order to convince you to chose it over an iPhone, Blackberry or T-Mobile G1?
To answer up front: If I were in the market to buy one, yes I would whether it had more or less features than competitors. The reason? Good build quality.
Some people laugh out loud because they think "Dell" and "good build quality" shouldn’t be in the same sentence. Oh, how easily people forget the Dell Axim. Yes, I know that was a PDA but it goes to prove that Dell can build a decent small computer. Those who have used Axims understand that unit was solid, worked great and looked great all at the same time. And I knew a few people who beat the crap out of those things and they never skipped a beat.
Were Axims the most feature-rich? No. But they worked and were "rugged" as far as PDAs were concerned. If Dell can build a phone up to that spec, it’s totally okay to not be as feature-rich as long as the price point is agreeable with the masses.
And obviously any phone that’s not tethered to a specific wireless provider (*cough* iPhone *cough*) is always better.

Sorry Rich but after this last Dell of mine (an XPS 400) I am turned off of Dell… It has been a nightmare of dying components, rattling, and just about any other problem you can think of! I have practically rebuilt the thing with repairs. So custom PCs from Dell for me are a BIG no, no.