Comments on: Do Not Trust ATT

By: Tyler Thompson

Tyler Thompson — Mon, 19 Nov 2007 01:53:32 +0000

Hello all, and thank you for your comments.

I have considered writing a letter to the company, but as of right now, I have not had a chance with the busy holidays. I will update if I do make this decision.

In response to Neil (#6) “your article leads people to believe that cable is better than DSL.”

This was not my intent at all. I was trying to show facts that say the salesperson was lying to my family. I compared my cable connection to my friend’s connection for the sole purpose of proving that his claims were false. If you ask me to tell you which is best – it depends on your needs. For clarity, cable has greater bandwidth capacity, while DSL has greater stability in speed. It is a toss-up, if you are willing to give up the couple hours a day if your area is packed for slow speeds for the non-peak speeds (which was my choice), you go with Cable. If you like your speed to be steady all day and night, you go with DSL. If you don’t care, shop for price and features. Neither is really definably “better”.

In response to James (#8): ” One thing you did miss on Cable is that during peek use, one can see a dramatic drop in speed.”

From my article: “If one user is using the internet, their connection will be lightning fast (up to their specific bandwidth cap), but if many users are connected to this box, each user may have a limited amount of bandwidth to use.”

It depends on how many people are on your area’s cable internet.

By: James

James — Fri, 16 Nov 2007 12:24:22 +0000

I’d like to know where you got your data about cable data not being ‘shared’…
Last I checked with wireshark, the data is ‘shared’ around the neighborhood loop. Unless your specific cable connection is different, all data is seen by all local hosts. One thing you did miss on Cable is that during peek use, one can see a dramatic drop in speed.
I have both Cable and DSL connections. Cable is nice, because the download starts out pretty quick then tails off to the max. DSL has more stable speeds.
With both connections, if your upload is maxed out, you’ll see a drop in download speeds.

By: Darryl

Darryl — Thu, 15 Nov 2007 23:18:58 +0000

America is all about money, which causes people to lie to make money, including commision. So NEVER trust the word of a salesperson. Ask for the information in printed form, provided by the company itself. Now, if they lie, they’re busted. ALSO – when dealing with salesmen, let them know you are recording them – you do have a digital voice recorder, don’t you? Watch nothing but truth and sweetness flow from their quivering lips. If they don’t like the recorder, ask why.

By: Neil Tully

Neil Tully — Mon, 12 Nov 2007 18:20:42 +0000

I understand What you mean by companies taking advantage of the poorly informed, but your article leads people to believe that cable is better than DSL. Which is again another decision that takes alot of research. One thing cable companies don’t tell you is that if they notice you are using alot of bandwith which is easy to do if you like to play online games they will limit your use. This I have seen happen. I use alot of bandwith and would be upset having to pay nearly 3 times what I pay with DSL for a commercial connection with cable just to do the same job.

By: Michael Reese

Michael Reese — Mon, 12 Nov 2007 02:19:28 +0000

Definitely write a snail mail letter to whoever is above this jive turkey — he may have violated ATT policies with what he said and did …

By: Hi Ho

Hi Ho — Sun, 11 Nov 2007 18:28:35 +0000

I lost what little respect I had for AT&T a few months back when the company I work for switched our company phones from Verizon to AT&T. AT&T’s coverage area is laughable. I have service virtually everywhere I go for work with my personal Verizon phone but the company AT&T phone has service only in major metropolitan areas. Even then we get dropped calls galore.

By: laspos

laspos — Sun, 11 Nov 2007 12:32:23 +0000

The best way to get a company to re-act to a complaint is to go through the “Better Business Bureau” . I have found that this makes most companies sit up and take notice, plus it normally gets through to the corporate office. The local management does not normally care to much.

By: David M

David M — Sat, 10 Nov 2007 16:32:51 +0000

It may be that the company does not know about this lieing salesman. I would write a snail mail to the owner or manager of the store and to the president of ATT.

People who lie to the public like this do not deserve to have a job.

By: leftystrat

leftystrat — Thu, 08 Nov 2007 16:03:14 +0000

And let’s not forget that AT&T bent right over for the NSA and installed hardware to allow them to spy on the email, VOIP calls, and other info of Americans.