HP Pavilion DV6000 Notebook Review

notebook.jpgHewlett Packard is one of the most prominent manufacturers of notebook computers today, and any trip to Best Buy will make that abundantly clear. Well, as of this writing, one of the notebook PCs they have on sale right now at Best Buy is the HP Pavilion DV6000. I picked one up a couple months ago for $800. I was in Best Buy a couple weeks ago and it was on sale for $749. So, this is certainly an affordable notebook PC. So, how does it perform in everyday use? Let’s check it out.

First, The Specs

In my eyes, the DV6000 is proof that PCs are affordable as hell today. These specs compare quite favorably to my desktop, all in a sub $800 notebook.

  • AMD Turion 64, dual core processor
  • 2 GB DDR2 memory
  • 15.4″ WXGA High-Definition HP BrightView Widescreen Display (1280 x 800)
  • 256MB NVIDIA(R) GeForce(R) Go 7200
  • 160GB 5400RPM SATA Hard Drive
  • LightScribe SuperMulti 8X DVD+/-RW with Double Layer Support
  • 1.3 Megapixel Webcam with mic built into screen
  • Altec Lansing speakers built in
  • 3 USB ports, ExpressCard/54 Slot, Video Out, Integrated Consumer IR, 1 RJ-11, 1 RJ-45
  • Windows Vista Home Premium

Now, when you look at this unit on HP’s website, you will see there are different spec configurations for this model. The above happens to be what I have in the unit I am typing this review on.

Use in the Real World

Now, I am not and never have been a big benchmark guy. If you are into computer reviews that load you up with benchmark specs, go to another site. What I am interested in is real world use. I bought this notebook to get work done, not win any contests. So, how does it perform in that regard?

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One of the things that sold me on this laptop was the screen. The screen is gorgeous. It is wonderfully bright and clear, and provides a respectable 1280×800 resolution in a widescreen format. Yes, there certainly are notebooks with higher resolution. It really comes down to preference. While other units may give you higher resolution, some may find it hard to read on small screens. For me, I thought 1280×800 was a good resolution to use for a 15.4″ screen. My only complaint with the screen is that the glare is really bad when trying to use the unit outside. It gets so bad that it’s more like looking in a mirror than into a computer screen. Inside, however, the screen is beautiful.

The fact that this unit uses AMD rather than Intel means that it generates more heat. Intel processors just seem to run cooler in notebook computers. All benchmarks aside (because I don’t care), the performance of this notebook is quite good. It actually opens many apps much faster than my desktop PC, which is using an Intel Pentium Core Duo. So, I have no complaints about speed, however, yes, it does generate some heat.

The built-in Altec Lansing speakers will certainly not compare to the larger speakers you would plug in externally, but they do generate a nice sound for the size. For multimedia use, the speakers will get the job done.

The DV6000 comes with a thin, little remote control for use in controlling HP’s multimedia player. HP is using a proprietary multimedia player for playing DVDs called QuickPlay. It ties in with the remote control as well as the QuickPlay buttons on top of the notebook. The player is decent, but many times I found myself simply wanting to use Windows Media Player rather than the QuickPlay popping up full screen. Also, the fact that it is tied into the QuickPlay buttons can be a little annoying at times. Several times I have rested my fingers on the top of the notebook and accidently pressed the DVD button and launched Quickplay. No matter what I’m doing, that interrupts the workflow badly.

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For digital photography, I find the built-in card reader really convenient. Since my Canon camera uses SD cards, I can just pull the card out and plug it directly into the notebook to pull images onto the computer. This means I don’t have to track down the USB cable that came with the camera. Nice and easy.

But, It Uses Vista

Like almost every PC on the market today, this unit comes with Windows Vista. Now, on my desktop, I can rattle off a bunch of annoyances with Windows Vista. Many of us that follow technology all the time have many complaints about Vista, and I still stand by the fact that Vista was NOT ready for market upon it’s release. But, judging by the DV6000, Vista does seem to run better on completely proprietary machines. I do have occasional annoyances with Vista on the DV6000.. For example, sometimes it will lose it’s screen resolution settings when coming out of sleep mode. This is an issue with Vista and will be fixed. Other than that, though, Vista runs significantly better on this notebook machine than it does on my desktop. No complaints, really.

Like all pre-built computers, it comes with some pre-installed software. It comes with a 60-day trial installation of Office 2007. Since I don’t care to fork out several hundred dollars just for a ribbon interface, I opted to install OpenOffice, which gets me 95% there for free. The DV6000 comes with some other pre-installed crap, much of it I ended up removing from the computer.


Note to HP

I am pretty happy with the DV6000, but I need to mention a few annoyances for the benefit of HP. When I was at Gnomedex recently, HP was there and we had a lengthy discussion about notebook design. HP does indeed listen to feedback, so here is mine on the DV6000.

  • The QuickPlay buttons at the top are too easy to hit by accident, as I mentioned above. Some obvious way to control or disable those buttons would be nice.
  • We need some kind of anti-glare surface to the screen. It’s practically unusable in sunlight. I realize that the surface it does have plays a role in the crystal clear colors I see indoors, but something has to be done to make this thing more usable in sunlight.
  • AMD is good for economics, but it generates a lot more heat.

Conclusions

The HP Pavilion DV6000 is a really nice, solid notebook computer and you really can’t go wrong with this unit. The price tag makes it very affordable. The unit sports a nice, sleek design and good all-around performance. It also offers a solid balance of features which really makes this entertainment notebook usable as a desktop replacement. In fact, I enjoy it so much I find myself spending more time working on the DV6000 now than I do my main desktop computer.

So, despite a few annoyances, you really can’t go wrong with the DV6000 if you are looking for a solid, balanced work notebook without spending too much money.

Update 11/21/2007

While I have not had the wireless problems many have been complaining about in the comments, I have had another problem – the battery (maybe). The battery seems to not accept a charge anymore, and Windows says “plugged in, not charging” when I hover over the battery icon in the taskbar. So, HP is currently sending me a new battery and we’ll see if that fixes it. I guess this is the kind of thing you deal with when you buy cheap notebook computers.

Update Feb. 8, 2010

Comments for this article have now been closed. This was done because people were using as a means of getting HP support. This article is not an official HP support channel for problems that may occur with the DV6000 product. If you would like to contact HP for support, please visit HP Customer Care at support.hp.com, thank you.

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  • LOLO

    When I bought this notebook HP Pavilion DV6000, the only option I had was to have Vista pre-installed, and XP was not an option. Vista does not support a Project Management program I need to load, so now I am trying to load XP on another partition and I can’t or erase Vista and load only Win XP but i cant see the hard drive ,
    Plz,Plz ,Plz can i load win XP on my notebook ???

    • Tigere

      There is in the HP site at least 2 threads begging the same question … and some pretty good posts explaining how to do it – there is some problem if you have the intel based model … Try:

      http://forums12.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1247736&admit=109447627+1215580902877+28353475
      AND
      http://forums.pcworld.com/thread/34502?start=0&tstart=0

      some excellent discussions
      Good Luck

    • BobT

      Strange but common problem, I would boot with Cd-rom using vista boot up disk and proceed with formatting your hard drive to complete raw,dont forget to save your doc’s and pic’s first.When the process is over esc and reboot with a fresh copy of XP and follow instructions. Partitions can be made at manage ( Right click computer and click “manage” follow the trail. Now that you have lost your drivers for certain BIOS hardware , try update drivers wizard and insert recovery disk that you either created for vista or the disk that came with your system. If all else fails log on to HP for drivers.

  • Rosemary

    I have a dv6000 that I purchased at Furtureshop in 2007, and I have had so much problems after the warranty expired! My brother suggested this was a ploy not only for Hp but other companies to get a few bucks for repairing the unit. And I believe it!
    I have had zero customer service so far. Issue is that I recently updated my Hp from total care. One of the updates was the network adapters. I installed the update and guess what????
    My PC now crashes all the time for the last 3 weeks!!! THE BLUE SCREEN of death. HP will not respond to the forms i filled out. I must find another way.
    The first time this happened one week before my warranty expires, the tech support guy misinformed me and told me to at startup of pc hit the f11 or f12 the fatal key that will wipe your PC clean!!!! He never said this to me!!!!! I could have lost one year of my life and work on this thing and this guy is tech support???
    I do not trust HP as they do not train their tech support people properly.

    If anyone at all, has this problem and has found a solution to making the PC as it was with network adapters prior to their latest update please share! I tried reverting to old adapters and it did not work.

  • tobi anderson

    the HP DV series are a whole load of crap. im yet to meet anyone who has had a DV6000+ for over a yr and hasnt had “dead screens”, HD drive failures, and battery failures. this is clearly a manufacturing fault not a user one. they are total shite. yes the screen is lovely and the laptop itself is neat. infact i bought the SE (special edition one) which came in a lovely white casing, and the keyboard is very slick.

    yet performance wise it goes bust after 12months, oh and very neatly AFTER the warranty expires. i will never buy HP again even if given it for free ill sell it. ive had a dusty old acer laptop for 5yrs with little problems apart from my own software usage. and HP customer support is nonsense too. my next laptop will be an acer, toshiba or sony.

    • Meids

      I have had the DV6000 for OVER A YEAR and I have yet to have any problems!!!!!!!! I have always bought Dell or HP and none of my encounters were bad (aside new batterys and AC chargers). You people need to know how to use laptops because most laptop and desktop issues arise from a trojan, worm, or virus that the owner has carelessly gotten. Clean up your internet files, disk defragment, and do constant updates on everything you can. There are very few exceptions where the manufacture is directly responsible for the systems issues. Computers dont crash on their own people, wake up!

      • Odessa

        What a stupid comment! If there are this many problems from people with various levels of experience with computers, common sense says it is the computer, not the user!

  • Bob T

    What is the difference between a Desk top PC and a Laptop running the same “OS” ? The Pc has in most cases more than one enormous cooling fan. The mother board is bigger and the hard drive (IDE)and RAM are much bigger than what you find in a Laptop. The hardware in a laptop is jammed into such a tight space with hardly any room to breath. The pc is not pickrd up and placed around the house and nor is it exposed to cold or hot weather (outside conditions) The display monitor is stable and hardly if at all ever moved. The lap top design is still in it’s prototype phase. The laptop is very vulnerable to bad conditions and and mis handling. The hardware,motherboard are inferior for cost effect and mass produced for profit! “think”

  • Bob T

    someone seems to be very angry at someone’s comments. If your laptop has given you nothing but negative experience’s than buying another laptop is the way to go. What a frustration to go thru when all you ever wanted was something that worked as well as your desk top. Laptops are funny and I mean all mnufactures, competetive pricing comes from internal parts made in China,not that China does bad work? The cost of a computer relies on screen size,duo core,memory,fast bus,cache,cpu speed,graphics,etc. but still put together by china? Makes you wonder,oh, I forgot,unreliable VISTA.

  • David McKinlay

    I have a HP dv6000, it’s 6 months old, very lightly used and the screens gone. I called HP today and they say the screen must have been damaged, my fault, of course and the repair will be around 600 dollars. This computer has been treated with kid gloves since purchased, so their claim that it’s my fault is totally nonsense. Another peace of crap produced by another company that will not listen to or back the consumer.
    I will certainly not purchase anything that has any ties to HP.

    • http://www.reliablepctechs.com Mike

      David, I’m sorry to hear HP denied your claim. Frustrating to say the least. I repair laptops. If you are interested please contact me though my website. I understand your frustration. Having said that I’d like to see if I can help you get the laptop working again for a reasonable cost.

      Regards, Mike

      • James Blanchard

        See, this is interesting as I have always had great experiences with their replacement service. I have replaced probably 75% of my last laptop since I got it(mostly due to overuse\heat issues) totaling about 3 different cases and each one went very smoothly and kept downtime to a minimum. It may have something to do with the problems all being heat related, I would imagine.

  • Hayden

    Hey, I have a dv6000 it was a good laptop for a year or two, but it dramaticly got slower and the battery wont charge. I only plugged it in when nessecary. It is just one horrible laptop. I dont want another hp anything!!!!!!!!!

    • James Blanchard

      Have you tried contacting HP about this, I had a bad battery and they replaced it free of charge, it may have been a recall, I don’t remember. You should check into this if you would like a new battery.

  • amor

    yes hp dv6000 is terrible..!!! i hate hp!! no display on screen ,repaired by HP, then after almost 1 yr I encountered the same problem again.. i hate hp!!!

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  • Eric

    I own a HP dv6000 and don’t get me wrong I think it is a nice computer just has some issues that HP needs to fix. I did take off the junk programs it didn’t need so I could get it running to the best ability. I had a small problem with the power cord. Internally it wasn’t tight enough to have it “click in” and I sent it into HP. I waited about 2 month until I got it back. It was under warranty and they were still trying to charge me $282.00 for a AC Adapter. I ended up getting it for free proving to them that I had purchased the laptop that year. It is a little sad when they cannot just look it up in the system they have there. But when I got it back they said it would clear the HD and that never happened. I had scratches all over the housing of the laptop and the left mouse click was wore to the bare plastic. So whoever said that you just have to customize it yourself to make it a good computer is wrong. HP should have the laptop set up to its best ability due to very few people knowing how to customiize it. It is HPs job to make us happy. When we aren’t happy they are losing business.

  • http://hace-software.com software expert

    One word: it sucks
    If you want to buy yourself a pack of troubles – take HP Pavilion dv6000!
    I bought it in 2006 and since then it has been one repair after another. It is still in warranty! It has been extended, because it first broke after half a year, and was breaking same way since. But who the hell wants an extended warranty? Just give me something that works and you can stick your warranties u know where.)
    That Nvidia GeForce in this model is deficient. They keep doing stuff to it, and the video card keeps failing. You start up your laptop and hear 3 loud beeps, the screen is black. Thats it.
    I heard HP is suing Nvidia for those stupid chips they provided.
    Anyway, dont buy it!

  • Deirdre

    And the wonderful thing about this computer is that you can accidentally spill your drink on the key board and your whole system is pretty safe, only lost the mouse though.

  • Mel

    I recently bought the dv6000 special edition laptop and all i can say is im absoloutly rapt! i have had no problems with it at all, and im glad i can say, money well spent! I definately disagree with the reveiwer, as the touch buttons at the top have not been a problem at all. Everything works just fine and its the fastest working laptop i’ve had in years.
    Well done hp, you’ve made a very good laptop.

    • Tigere

      Mel/Deidre – I strongly advise you to buy an extended warranty for this unit – historically, you’ll be fine for about a year to 14 months – then the fun begins …
      and HP will ask for $400.00 plus maintaining it’s out of warranty to repair the unit … the complaints here are only just a few of 1000,s posted elsewhere …

  • Aaron Weinberg

    What a headache. I’ve had mine for about 2 years now. The internet stopped working after about 12 months. I got an external wireless card to fix that. Then I got that thing where it wouldn’t turn on after 18 months. It would light up, the screen would remain black, and then after about 30 seconds it would attempt to reboot.. it would SOMETIMES turn on if I let it sit continually rebooting itself. Anyway, I took it to my computer guy, who eventually sent it back to HP. After 3-4 weeks I finally got my computer back. Everything was fine at first. It’s been about 3 months since then and just last night it started doing the black screen, continual reboot, thing again. I’m just so frustrated I just want to scream. Sadly, because of the economy, I can’t afford to just buy another model.. I’m stuck with that laptop or nothing and my dislike for HP grows by the day.

  • Vince W.

    I purchased my dv 6000 with Vista preinstalled.
    I was told I could install XP with no problems.
    BS, XP install says there is no hard drive detected.
    HP wants to charge me $166.00 for tech support to help me install a copy of XP which I already own.
    I would have thought with present state of the economy HP would work a little harder to keep customers. My HP is being returned and I will never buy another HP product. Very dissapointing.

  • Bob T

    Vince W.
    Installing XP over Vista has become something that everyone is doing these days. When i purchased my 6000 at Best buy I asked for a laptop that had XP media center (version 2005)he could not understand why I did not want Vista. I did not explain to him what I knew, I bought my laptop in 2006 and I have not had one problem with it since then.The issue with not having a hard drive could be because you have no partition with space available for another OS. If you can partition your hard drive then you might be able to install,remember this way you wont lose HP BIOS drivers and once your installed you should be able to delete the other partition holding Vista. I have never had to do what your attempting and it just seems logical, i could be wrong. Consult a hp support for advice? Bob

  • hisoka

    well i have mine now for almost 2 years now. 1st problem was the wireless card was dead cant fix tried calling HP but it wasnt worth the wait 2weeks >.>. so i bought a linksys usb woreless adapter. now my laptop works fine 4 months later the 2nd problem starts. when i was turning it on was working good but then it shuts off and then turns on again, then vice versa. so.. i was being patient works like a charm if u leave it for like 20 minutes or so. it would load normally it did not really frustrate me that much. soo after 7 months of use it would take hours for it to turn on. it would show “OS not found” (damn u vista >:( . now it wont work now. it would just turn on then off, on and , off and so on… i am thinking take it to a local tech repair man. after reading most of the post i am not comfortable anymore to a get warranty extentiontion from them. must be over $400… geez oh well. thinking of getting a macbook, must research!!!

  • Rob

    I’ve had my DV6000 for about 2 yrs now and although I have had a few problems it’s been nothing major. It’s my first notebook so I don’t have anything to compare it to but one thing that really freaking irritates me is the start up!!!! It takes about 3 minutes to start up completely – is this normal??? How to I make this faster? I’m only using about 33 GB of my C drive and have run cleanup, defrag etc and still… takes forever! Any advice??

  • Maddox

    I have the same problem with my battery. It started after having it for a year. Looking to see if there is a better battery out there before purchasing a another one from hp. If you know of any please post.

  • Maddox

    Oh, I also had to have the board changed out one month BEFORE the factory warranty ran out. Got lucky with that. It does get very hot… I do love my hp though and have recommended it to many.

  • Lucille

    I bought an HP Pavilion dv6000 laptop, and after 2 years it would not boot at all. When I switch it on, all the lights on the keyboard light up, the fan comes on for a brief second then shuts down. The screen remains black the whole time – no flicker, no cursor, just black. The lights on the keyboard stay on, but the machine is totally dead.

    • http://www.liveadvertiser.com hugedatabase

      Lucille…
      I had the exact same problem.
      I couldnt figure out what it was and it just did not seem like it was a bad motherboard for some reason.
      Eventually, after buying a new laptop, I found the problem.
      It seems as the the memory module slots are not perfect.
      If you open up the bottom to get to the memory and simply remove the memory sticks carefully and reinsert them to get a better connection it works.
      Make sure to unplug your laptop and remove the battery before you open the memory compartment. Also using a can of air to blow out any dust may be helpful as well.

      It worked for me and happened a 2nd time about 6 months later and the same proceedure worked again.

      Try it and let us know that it worked or not. You can also email me privately at pcmech@liveadvertiser.com

      David

  • Lindsey

    I love everything about this laptop except 1) how hot it gets. 2) the glarey screen. and 3) how touchy the quick buttons are at the top.

    However, just over a year of use, my screen suddenly turned to negative colors; something to do with the LCD backlight. Apparently, this is a common problem among HP’s. Anyone else?

  • Shuang-Yi Wang

    Bought this PC in late 2007 and the graphic card no longer works. The same old one long beep two short beep crap. Of course my 6500 is also not covered under HP’s BS new warrenty possible for god knows why. The computer was able to turn on last night but after I put it into sleep mode and tried to turn it on again, same graphic card problem. I am NOT going to give HP 500 dollars to fix this crap machine.

    • Maggie

      I couldn’t have said it better myself.
      Not to mention that you will be ACCUSED by Service that you have had an accident with your computer, dropped it or spilled onto it. Then you will be told that they will not honor the Warranty because even if the hinges broke off when you opened or closed your laptop that hinges are “cosmetic” and not covered by Warranty … the word “accident” and “mis-use” will be said by HP Service and you will be charged up the ying-yang to pay big bucks just to get your POS fixed and … ohh…. did I mention, don’t forget to back up because if you don’t everything you have on your hard drive will be lost when you get your computer back. This may mean that even if your computer can not get any current via battery or A/C that you will have to take it somewhere (to a 3rd party) to have your info backed up so that you don’t lose it. YOU will have to pay for that too !

      NO more HP for me !

      Owner HP – DV 9000
      Paid $1,429.00 one year ago.
      Hinge broke off as I opened the Laptop, Side seam of monitor split above where the hinge broke off, NO power A/C or Battery, surprised this machine does not set fires it gets so hot!

  • sue

    dear anyone

    can you help
    A few days ago my hp pavillion dv6000 just wouldnt turn on but by mistake i ran my hand acrossthe quickplay button and that started up ok.When i closed the quickplay i briefly saw the microsoft windows screen and it said hibernating! and then just shut down .I tried again via quickplay and this time saw the loading windows screen with the message for trouble shooting etc press f8 once again on closing quickplay the laptop shut down.I am sure this has happened to me b4 and my ex partner somehow got it going again.Well needless to say as an ex he is no longer here and as i am most honestly a techno idiot i am not sure if there is anything else i can try or is the on/off button just broken?. Please cen anyone help me.

    Thanks

    • Angela Krycka

      It’s your LCD panel. Something’s loose or broken on it. Take it to a repair shop. Though, ours didn’t figure it out until sent to HP and it took a few days to get back.

      My guess it’s your LCD panel. Good luck.

  • 8675309

    i have had the dv6307ca for about 2 or 3 years it had the wifi issue(about 1 year 6 months into owning it) releated to the faulty nvidia die not so long after i got it back the batteries performance got bad & now the battery was deemed fualty out of warrenty by hp battery check & windows 7 beta

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