Hewlett Packard is one of the most prominent manufacturers of notebook computers today, and any trip to Best Buy will make that abundantly clear. Well, as of this writing, one of the notebook PCs they have on sale right now at Best Buy is the HP Pavilion DV6000. I picked one up a couple months ago for $800. I was in Best Buy a couple weeks ago and it was on sale for $749. So, this is certainly an affordable notebook PC. So, how does it perform in everyday use? Let’s check it out.
First, The Specs
In my eyes, the DV6000 is proof that PCs are affordable as hell today. These specs compare quite favorably to my desktop, all in a sub $800 notebook.
- AMD Turion 64, dual core processor
- 2 GB DDR2 memory
- 15.4″ WXGA High-Definition HP BrightView Widescreen Display (1280 x 800)
- 256MB NVIDIA(R) GeForce(R) Go 7200
- 160GB 5400RPM SATA Hard Drive
- LightScribe SuperMulti 8X DVD+/-RW with Double Layer Support
- 1.3 Megapixel Webcam with mic built into screen
- Altec Lansing speakers built in
- 3 USB ports, ExpressCard/54 Slot, Video Out, Integrated Consumer IR, 1 RJ-11, 1 RJ-45
- Windows Vista Home Premium
Now, when you look at this unit on HP’s website, you will see there are different spec configurations for this model. The above happens to be what I have in the unit I am typing this review on.
Use in the Real World
Now, I am not and never have been a big benchmark guy. If you are into computer reviews that load you up with benchmark specs, go to another site. What I am interested in is real world use. I bought this notebook to get work done, not win any contests. So, how does it perform in that regard?
One of the things that sold me on this laptop was the screen. The screen is gorgeous. It is wonderfully bright and clear, and provides a respectable 1280×800 resolution in a widescreen format. Yes, there certainly are notebooks with higher resolution. It really comes down to preference. While other units may give you higher resolution, some may find it hard to read on small screens. For me, I thought 1280×800 was a good resolution to use for a 15.4″ screen. My only complaint with the screen is that the glare is really bad when trying to use the unit outside. It gets so bad that it’s more like looking in a mirror than into a computer screen. Inside, however, the screen is beautiful.
The fact that this unit uses AMD rather than Intel means that it generates more heat. Intel processors just seem to run cooler in notebook computers. All benchmarks aside (because I don’t care), the performance of this notebook is quite good. It actually opens many apps much faster than my desktop PC, which is using an Intel Pentium Core Duo. So, I have no complaints about speed, however, yes, it does generate some heat.
The built-in Altec Lansing speakers will certainly not compare to the larger speakers you would plug in externally, but they do generate a nice sound for the size. For multimedia use, the speakers will get the job done.
The DV6000 comes with a thin, little remote control for use in controlling HP’s multimedia player. HP is using a proprietary multimedia player for playing DVDs called QuickPlay. It ties in with the remote control as well as the QuickPlay buttons on top of the notebook. The player is decent, but many times I found myself simply wanting to use Windows Media Player rather than the QuickPlay popping up full screen. Also, the fact that it is tied into the QuickPlay buttons can be a little annoying at times. Several times I have rested my fingers on the top of the notebook and accidently pressed the DVD button and launched Quickplay. No matter what I’m doing, that interrupts the workflow badly.
For digital photography, I find the built-in card reader really convenient. Since my Canon camera uses SD cards, I can just pull the card out and plug it directly into the notebook to pull images onto the computer. This means I don’t have to track down the USB cable that came with the camera. Nice and easy.
But, It Uses Vista
Like almost every PC on the market today, this unit comes with Windows Vista. Now, on my desktop, I can rattle off a bunch of annoyances with Windows Vista. Many of us that follow technology all the time have many complaints about Vista, and I still stand by the fact that Vista was NOT ready for market upon it’s release. But, judging by the DV6000, Vista does seem to run better on completely proprietary machines. I do have occasional annoyances with Vista on the DV6000.. For example, sometimes it will lose it’s screen resolution settings when coming out of sleep mode. This is an issue with Vista and will be fixed. Other than that, though, Vista runs significantly better on this notebook machine than it does on my desktop. No complaints, really.
Like all pre-built computers, it comes with some pre-installed software. It comes with a 60-day trial installation of Office 2007. Since I don’t care to fork out several hundred dollars just for a ribbon interface, I opted to install OpenOffice, which gets me 95% there for free. The DV6000 comes with some other pre-installed crap, much of it I ended up removing from the computer.
Note to HP
I am pretty happy with the DV6000, but I need to mention a few annoyances for the benefit of HP. When I was at Gnomedex recently, HP was there and we had a lengthy discussion about notebook design. HP does indeed listen to feedback, so here is mine on the DV6000.
- The QuickPlay buttons at the top are too easy to hit by accident, as I mentioned above. Some obvious way to control or disable those buttons would be nice.
- We need some kind of anti-glare surface to the screen. It’s practically unusable in sunlight. I realize that the surface it does have plays a role in the crystal clear colors I see indoors, but something has to be done to make this thing more usable in sunlight.
- AMD is good for economics, but it generates a lot more heat.
Conclusions
The HP Pavilion DV6000 is a really nice, solid notebook computer and you really can’t go wrong with this unit. The price tag makes it very affordable. The unit sports a nice, sleek design and good all-around performance. It also offers a solid balance of features which really makes this entertainment notebook usable as a desktop replacement. In fact, I enjoy it so much I find myself spending more time working on the DV6000 now than I do my main desktop computer.
So, despite a few annoyances, you really can’t go wrong with the DV6000 if you are looking for a solid, balanced work notebook without spending too much money.
Update 11/21/2007
While I have not had the wireless problems many have been complaining about in the comments, I have had another problem – the battery (maybe). The battery seems to not accept a charge anymore, and Windows says “plugged in, not charging” when I hover over the battery icon in the taskbar. So, HP is currently sending me a new battery and we’ll see if that fixes it. I guess this is the kind of thing you deal with when you buy cheap notebook computers.
David Risley is the founder of PCMech.com. He is the brains, the thinker, the writer, the nerd.
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On my HP dv6000, I’m just starting to fry my first motherboard, but my symptoms are the same that Yousonofagun described so well.
I bought the PC September 2007
It has always run hot with the fan shutting on/off a lot.
In December 2008 the wireless card started (consistently) not working.
I started having issues restarting about 2 months ago (recycling loop every 10 seconds through blinking lights when attempting to start up.)
It will no longer start up now.
I am trying to decide what to do now. Hardware issues aside, I really like the laptop. I don’t want to pay a lot of money for a new motherboard that is going to burn up within the next year. I wish HP would be responsible about dealing with this OBVIOUS flaw. Reading your posts has been enlightening.
Hello rek2009,
My daughters HP DV6000 wireless screwed up about a week before the year warranty was up so the motherboard was replaced as this is a known problem. I indicated I had another DV6000 the same age and was concerned about its motherboard and the fact that this laptop would be off warranty soon and the tech rep stated because of this known problem that HP had extended the warranty on the motherboard. I can not remember for how long but it would be an avenue to inquire about this extended warranty. Good luck.
hi Eclipse3ca,
I took your advice. I called HP, and even though I am past my warrenty, they volunteered to fix my laptop, because of a known issue with the wireless on this computer. They said they would fix anything that is wrong with it. They were very helpful. I need to mail in my laptop to the repair center, I’ll check back in when I get it back.
Strangely enough, The laptop actually started up (for the first time in weeks) when I attempted to verify it was still broken. I am going to backup everything I can to an external drive while I have it operational before I mail it in.
thanks !
When did you buy your laptop? I was told the extended warranty for the wireless problem expired in Feb 2009. Mine was bought in Dec. ‘06? Who did you talk to? Thanks for the help.
I purchased my PC in September 2009
I called one of the numbers on the customer support web site, then explained the exact sequence in which my PC started failing (first intermittent wireless issues, then wireless dead, then rebooting/overheating issues, etc. I also told them that it has always run hot (fan running a lot), though I didn’t know at the time it was a problem that would kill my PC.)
They said the (wireless) problem was covered, sent me a box to send in the computer, I got it back after about 10 days (on May 21). They re-imaged my disk (fortunately I was able to backup data files before it died the last time). Seems to work OK now, though I haven’t used it a lot yet..
This was my first HP notebook and what a piece of crap. I’m a at home mom so it’s not like a true tech person. Mine is 2 years old and has been sent back 4 times. The mother board has gone out twice. The battery broke within 8 months, the fan stopped working. Now the wireless card is gone and it wont hold a charge again. So I have just ordered myself a new Sony. I just can’t tell you how upsetting this has been to deal with. HP is awlful to work with. They never just come out and say how sorry they are or thanks for hanging in there wiht us. They always act like I did something. Yes, I did. I bought your crappy laptop. I just feel so bad that all thse other people have had to go through this too. On a teachers salary I believed Hp was a great value. Man was I wrong. Thanks for letting me share. Maybe I will use it to hold papers down with.
Check your state Implied Warranty Laws, Maine says that a product should last more then 4 years. and if its a manufacturer issue, they are to replace it or give you your money back. I have called for 3 weeks now and they will do nothing, I have gone as far up as I can and they won’t admit the motherboard issues or replace, I am filing a CLASS ACTION SUIT, process will begin tomorrow.
HP IS THE WORST COMPANY EVER. Words cannot describe how much I want to bring the company down. This is a very known issue, and they will pay for it.
I think I have DV6000 motherboard issues also and hp service has been very poor I am interested in joining your cllass action suit please contact me at cjih65@yahoo.com
Thanx
same problems with my dv6000. i sent it in twicwe and they told me nothing was wrong with it, no wireless, overheats, and will not turn on sometimes. interesed in joining your class action suit. emial me at kjackson2108@yahoo.com.
My story is almost exactly the same bro, read this..
I had the same problem with my Pavilion, I actually had the Special Edition DV6000 that was all White in color instead of black and silver, it’s Pavilion model (DV6448 SE). About a little over a year of use I started to notice problems, the battery icon would say plugged in but not charging and I had to fool around with it just to get it to charge again. Fast forwarding about 2 months It began to act different, and after awhile it would take me about 3-10 tries just to get the thing on and into Vista. I had to start it up that “certain way” just like the methods you described, or it would just shut it’s self off 10 seconds into hitting the power button and just repeat going on and off unless I stopped it. About another 2 months of taking me 10-20 minutes to start it I started to get a bunch of colored lines on the screen as if the motherboard was about done. So some days later I went to try and start it up and went to do the normal routine of trying to get it started for 20 minutes and before I know it I’m in about 3 weeks into trying to boot it into Vista, and it never started again. I spent the rest of the month troubleshooting everything I was reading online but nothing fixed it, the motherboard was done so I kept the hard drive and sold the laptop for $75.00 at laptopsintocash.com. I learned that a lot of DV6000 models were/are being recalled by HP for the same reasons everyone here is having, wireless, motherboards frying, battery etc.. HP will fix it free of charge and all you have to do is ship it to them. So if you still have it just go to the HP website and read the recall info, don’t wait before it’s as bad as it can get. I would of shipped mine in after it was broke but I had spider webbed the screen about a year before and just used the laptop in Desktop mode, with a 22″ LCD and USB externals. Everything that I went through with this laptop really pissed me off and it sucked because it’s a really great model, at the time the Special Edition was really hard to find to. I bought the last one on the floor at Best Buy so I got it at a huge discount, I payed something like $950.00 for it and it was going for over $1,200. I recently found a good DV6000 online for a couple hundred so I’m just gonna buy it and throw my hard drive in. I hope you get the problem resolved fast, hopefully it’s not to late for you and anyone else who reads this, send it in!
Also, on the bottom of the Pavilion it says you have a 1 year Warranty. So if you didn’t buy a Warranty and the Hardware goes out they will also fix it for free. What they won’t fix is anything broken by accident like a spider webbed screen or anything you broke on your own, unless you bought accidental coverage. If you’re past 1 year you can still send it in for the free recall fix if your DV6000 model is listed, just check the HP website or call.
your story reads the exact same as mine…new mother board and still slow start up….did yours get unusually hot?
Me too have the same problem with my 2 years old dv6407tx.After the first year I had to replace the keyboard.Then last month I replaced the LCD because there was a problem in it.But the problem was running same so I replaced the motherboard, then the problem was okey, but the web cam in the 2nd LCD isn’t working.So I have to order a new one for the second time.And this laptop thing heats alot,even it makes me frying too.Ohh I’m tired of this Laptop.
I have had the same exact issue with the mother board, I am outside the warranty period by 4 months, they will do nothing to help me but charge to fix it.
I have gone up as far as I can to do anything and they will not help or admit the product is bad. They are very rude and very unhelpful, I also have found a Maine State Law stating that a product should last more than 4 years, or be replaced for free by the manufacturer. This is called: Maine State Impied Warranty, type that in google and look at it. Also, check your state’s warranty laws, they hopefully are the same.
I am filing a CLASS ACTION SUIT, process will begin tomorrow. HP is going down, and I will not stop until they do.
Check your state’s implied warranty laws. Maine says that HP should replace the product if it stops working within 4 years.
I am filing a class action suit, process will begin tomorrow.
Also, call this number and argue with them, they are the case managers and the highest form cust. service
1 877 917 4380 ext 93. Tell them I told you, and say that you heard of a class action suit. The more people that tell them off this the more they will replace for their customers.
I have the same laptop, bought at about the same time and I also need to have my battery replaced. How did you get HP to replace yours? Is there a magic phrase? I love my HP. My only issues are the bloatware and that I have to change the audio hardware option in the control panel when I switch between analog sound and HDMI for my ONKYO multimedia.
I had the same problem as rek2009. Turns out that’s how it responds when it overheats. Mine has overheated 3 times already. My battery is also shot. I think it may be time for a new computer.
I know this is going to seem pretty stupid, but try the following…
If your laptop does the reboot thing every 10 seconds and the screen remains blank, remove the battery & power cord. Hold down the power button for 1 minute… now place the battery back into the laptop and try to power up.
If this does not work, try removing the battery again and hold down the power switch for 1 minute… this time dont put the battery in, just put the cord in and power up.
If this does not work, try removing the battery and the cord… hold down the power button for 1 minute, now place the battery back in & plug the power cord in… power up.
I swear it seems useless…. but I got my laptop running again for about 2 weeks doing these various stupid methods. Now once again my laptop is doing the auto reboot every 10 seconds, and these methods no longer work. I’m gonna keep trying though… I’ll keep yall posted.
Peace
Hi yousonfofagun,
Thanks for your input. I’m experiencing the exact same problems as you are, got it running for about 2 weeks and now it’s dark again….errr. Please keep the posts coming!
I have this laptop and overall I love it. There are a few things I would change if I could…most definitely the QuickPlay buttons. They are annoying if accidentally pressed (which I do quite often). My power pin had to be replaced recently. The part had to be flown in from Chicago and I was without my laptop for a week. In all fairness, I use my laptop for business & personal use, so it gets a daily work out. However, it’s only 6 months old and I feel that if the power pin was on the back (instead of on the side), that this would be a safer place.
I would get rid of the wireless on/off switch. Why have it at all? You have a built-on wireless card and they give you a huge button so you can turn it off? I don’t get it. Then they place it on the front edge of the laptop where you can easily move it to the off position, thinking that your network has gone done. Then you finally realize after troubleshooting that you’ve bumped the on/off switch accidentally.
No problems with it overheating at all, but you do have to make sure that the left rear side of the laptop is not covered. The fan is located on this side and it needs to breathe.
I’m very happy with it’s speed/performance. The widescreen is really nice and easy to view. Those who purchase this laptop will be happy knowing you’ve bought an HP product – a company you can trust.
I agree since quickplay has been striped down to dvd & in vista you cant customize qlb(quick launch buttons).
They used to put the power brick port @ the back but who knows why they changed it but i think its still there on compaq laptops
The wireless i found out the hard way that its turnedc off by default & the switch somtimes desynced & now its quite loose
As for it being good performance id disagree after a year
dear sir,
i am buy Hp Pavilion dv6000 laptop. taken laptop configuration is vista, now i want to convert to xp. how can i load xp OS. it is showing error massage is dont have hard drive. plz give me suggestion to how can i load xp in this laptop.
Regards,
kishore
well if its a intel it requires special drivers or you have to change an option in the Bios to make xp see it
ok guyz i am quite experienced with this notebook so i will tell u something that u might wanna know about…
first we start with : Cheryl , Yousonofagun ok for ur problem here is the solution : guyz ur motherboard is done for.. it needs to be replaced .. i had the same problem but my laptop was in warranty so i got my mother board replaced and its now working fine.. first when i purchased the laptop .. i used to have the following problem’s with it :
1 ) it used to get overheated fast.
2) when it used to get overheated … it sometimes used to shut down automatically.
3) it was not able to start … for like 3 times it used to get automatically shutdown again and again at the windows vista booting screen.
4) when i used to recover it from sleep .. something use to happend with my processor and it use to go wild and runs so fast that u can practically here the sound of fan going wild .. and then ==== SHUTDOWN=====
5)when it used to get overheated after every 20-40 mins thier used to be a time when it use to get so slow and mouse pointer and everything use to run so slow for like 15-20 secs and then it used to go back to normal speed..
So these were the problems with mine..
for that i went to hp service center and in like 20-30 days i got my motherboard replaced … my whole summer vacation was ruined…
But now it runs so smoothly and it hardly gets overheated at all.. (srry but my laptop uses intel pentium core 2 duo processor)
Tip : i got a tip from hp guyz and they told me that i should use a usb fan underneath my laptop.. and they forbid me from using it , while it is kept on bed.. we mostly keep it on bed or on lap.. but thing is the laptop’s fan is on the lower side .. so when u keep it on bed , the matrices takes up all the heat and accumalate it under the fan making it tooooooo hot… so keep a thick long book underneath ur laptop and make sure that the fan area is not cover at all… and it will work just fine..
Flaws in the build of hp laptop’s
1) major flaw : i dun like where the headphone plug in is situated ..because when u keep it on ur lap .. it pokes inside ur stomach.. that is pretty annoying ..
2) quickplay ( just remove the **** nobody uses it…) only those volume control is good others … )
3) the wireless on/off button pretty annoying when it get switch off… during downloads by mistake..
4) the power plug in button is on sideways… damn i hate it .. my power buttong is on left side so the wire is pretty annoying coming from left side like that…
5) the screen .. i cat see anything in sunlight except my own face glaring at the screen hoping to look whats happening.. why i cant see…
K Kishore Kumar :
Dear sir :
i guess u wanna go for the option for xp .. but its not possible in ur laptop since hp laptops have nvidia graphic card which does not have a xp drivers .. so ur windows will be colourless.. and that u dont want.. and if still u like to install xp on it.. then u need to go like this..
find ur hard drives sata drivers … keep it in a cd .. and then when ur loading from xp cd thier it comes a time on the blue screen when it says press f6 to load additional sata drivers.. then u need to press f6 and input ur sata srivers thier following the instructions.. and then u can install xp. but it wont do anygood… since u can only run vista in ur laptop.. and then again many features of laptop wont run beczuse of unavaibility of drivers to run them
Bull crap! My DV6000 came with XP loaded on it from the factory. HP sold a couple of series of DV6000s that have XP (Media Center) loaded on them. So, you can load XP on them and the correct video driver is available. I love how people just assume that they know it all. I bet you did not know that some laptops in this series have AMD processors instead of Intel. Don’t proclaim to be an expert with this laptop when it shows that your not. I used to work on these things and the one thing people do is cover up the fan ports and then wonder why their PC over heated and died. When working with a laptop, understand that it is crammed pack with electronics and gets hot very fast, so don’t cover up the vents. I have had my laptop for 2 years and it is working great. As far as the battery goes, as with any device, the battery has to be treated correctly. The batteries will build up a ‘memory’ and that is the nature of rechargable batteries. Plus, add in the heat that is right up next to the battery. I bought the extended life battery and use my other battery when I know I am going to have it plugged up for a long time. Most of the time, the batteries life is completely determined by how you take care of it. Heavy travellers will go through a battery about once a year. Understand the technology.
Lonnie. . . it’s great that your laptop is doing fine. I’m sure thousands of these HP DV6000 series are also performing well. The problem is that there are also 1000’s that are not, and thats what this forum is about. Are you insinuating that all users of laptop should know the mechanics of how the laptop battery work? Should all users of laptop’s have to worry about “covering up the vents by accident”? If that is the case, then on the top of the HP laptop delivery box in BIG BOLD LETTERS it should say BEWARE!!! DO NOT ACCIDENTALLY COVER THE VENTS OTHERWISE YOUR LAPTOP WILL CRASH AND BURN!!. A laptop user should not have to worry about that.
Additionally, a standard laptop user should be able to:
1. turn on the laptop
2. work on the laptop
3. turn off the laptop
4. turn back on the laptop
5. work on the laptop
6. turn off the laptop
That is all that is required of the user, no user should have to be an IT expert to use his $1000 new machine.
We do however appreciate your own expertise with these machines, perhaps you would like to visit all of our houses and train us on how to use a laptop?
Guys. . . look! The HP laptops are a complete wonder to look at and behold, beautiful silver, great. As for reliability? S U C K S!!! bigtime. I “was” a support tech for HP and I channeled many people (family and friends included) into buying the HP line (2000, 6000, and 9000 series), a good 30 of my friends/family bought them. Guess what? After 1 year, many of those laptops have been brought back to me with really really sad faces. . . .(not the laptop – the people). Black screens. . . non-booting ,. . . . information lost. . . complete crap. Go IBM and never have another problem again.
UPDATE
I called HP support on my Pavillion DV6000 ( it died)
HP is sending a box and said they would repair without charge
Was this for the wireless problem? When did you buy it?
My hp dv6000, goes blank when I am using it for about 10 seconds whenever I am using it, then when I mouse-over it comes alive. Now my adapter has ’shorts’ and just won’t charge the PC coz a wire is broken! The thing is I live in Jamaica, and I am not sure if I can get HP to ‘look into’ this matter as I keep seeing a black screen when I am doing stuff on the PC
i had the same problem where my computer was turning on but the screen was not showing. the computer technician said the problem is the battery. and i heard these laptops come defective from the company itself.
I brought 2units of HP dv6000 series in mid 2007. In less than a year the mother board burned luckily is just 1 month before warranty. After repaired there is a 3months warranty but in 7-8 months the mother board again burned. Recently, the other unit when turning on a burned smell came from the laptop and again is the mother board burned. The both units are mainly station at home hardly carry around. Whereas, my personal working laptop(not a HP brand) is on the move everyday and 3 years not a problem. Is HP reliable??? I don’t think i will buy a HP brand again.
I brought my the HP dv6000 in september 2007. Since day 1 i have had problems, the first was the cd player it made such a loud noise when loading, so i returned it to the store for a replacement. Then the replacement laptop would switch off automatically, so i returned it. Again for a replacement. My problem now is that the laptop is extremely slow, it takes 5 mins to start up. To load programmes it takes extremely long. I don’t think i’ll be buying another HP in the future.
my power button every so often wont make contact with the circut so i cant turn it on guess they didnt put any padding under it
i am having HPpavillion 6000 series with 2 GB ram .Is it possible to add(upgrade) one more 2GB i.e i want to to upgrade with 4 GB ram.
please comment on this
If you are using a 32bit operating system like XP x86 or Vista x86 then the most RAM you can add will be 3gb. Anything larger then 3gb and your system will not recognize it.
For taking full advantage of 4gb+ RAM, you need a 64bit operating system x64. You must determine what you have… x86 or x64 and then you can take further steps. 2gb RAM is more then enough for everyday computing and medium usage. If you are a hardcore gamer and edit HUGE movie files on Adobe… I’d say it’s time you found another laptop.
Remember x86 (32bit OS) can only recognize up to 3gb RAM.
x64 (64bit OS) can go up to 8gb or even more….
it all depends on if the laptop is setup for more than 2gb. but its still a good idea if you dont have a discreate video card(deadacated vram).
mine is only good for 2gb but my video chip can see 128mb of ram so adding another 2gb stick wont do much except for making a full 2gb to the system
I like many others am having serious issues with my HP laptop. I’m posting here in hopes that others will follow my lead and do the same. Apparently my motherboard has also fried itself. My laptop now just powers on and off repeatedly with only a black screen. The first DV6000 I bought froze up while creating the backup discs so I took it back for an exchange 2 days after purchasing for a replacement. I’ve never dropped my laptop or otherwise subjected it to any abuse. In fact I’ve always treated it like solid gold. If anyone is having similar issues then I highly recommend you visit http://www.HPlies.com and join up as a member. So far HP has flat out lied to consumers and wants to cover up this whole problem. Voice your opinion and speak your mind at http://www.hplies.com as this seems to be the only solution for consumers thus far.
You can also file a complaint with the BBB and include your laptop serial number, and the order number, and repair order numbers, etc. I filed a complaint with the FTC and CPSC and finally after 7 weeks… HP has offered me a one time out of warranty repair. You have to stick your fingers into their…. until they look into your problem. Good Luck.
Help! not a techie and yesterday my sound card “disappeared”. it was working fine one moment and then gone the next. it says I don’t have one installed. I thought maybe if downloaded the drivers it would work, but I can’t find what kind of sound card it comes with. I have a HP DV6646us. Am I really this dumb and it’s staring me in the face?
Oh my goodness, I can’t believe that we all have the same issues.
My motherboard was sent out from Best Buy 2 times in 5 weeks to be replaced. After the first time it was replaced I only had it 2 days and the wireless card went out after I put the computer to sleep. I have the HP Pavilion6000 Special Edition, white and silver. I had bought an extended warranty, good thing because it all started acting wacky after the first year and a half. The first time it would have cost $655.00 and the the second repair would have been $725.00.
bought a haugepauge expresscard tv tuner(hp ver.) they said it fit my requirements it didnt according to haugpauges site. also another thing alot of people have said they recived a component vid. input cable with it well i ordered it & only got the s vid, coax, antenna with it so if someone out there did get a component cable can you list the spare part num.
I recived the notebook as an x-mas present about 2 years ago. I had trouble with holding a charge, but we got a new battery and it was fixed. But how the H key has broken off and wont go back on and the power chord, where it plugs into the CPU as busted and the wire snapped. So now I ave to use my parents power chords to charge it. It has ben a good CPU but I am now rather annoyed.
My wireless has fritzed again. My dv6000 had to be shipped back twice in the first year, once for the wireless/motherboard problem, once for the hard drive. The extended warranty doesn’t apply to my series computer, at least from the website I found on this and other forums. I’ve called HP case manager directly to see if there’s anything else to be done. Online chat support last night basically said I was out of luck and that a repair would be $400, a non-consideration given that bigger, better, badder machines are available now for not much more than that. My next one won’t be HP.
I called the escalation number helpfully supplied by Mr. Herrick. HP service told me the extended warranty ended in February, 2009. It does (or did) apply to my laptop. Some of you seem to have gotten your repair done as late as May this year. Who did you talk to? When did you buy your laptop? They did offer me a two year extended warranty if I were to buy another HP. Not bloody likely. bit better than nothing, I suppose.
My problem with this notebook is that the light in the caps lock button as well as wireless window was blown so quickly after I bought it. My notebook was not unique to this problem since a freind of mind shared the same problem
I got my HP about 2 yrs ago what a piece of sh-t..the wireless doesnt work, it refuses to come on and when it does it shuts off out of no where, the monitors flickers off i gotta hit the monitor for it to come on, i cant put it on sleep because it wont wake up and i have to restart and God forbid that happens because im lucky if it does restart, it keeps trying to restart once that happens..im sick of this im just gonna get a mac in a few weeks
My HP is a little over 2 years old and the systemboard on it has been changed twice. So far HP hasn’t charged me anything, since its been under warranty everytime I brought it in at the service center, but still, the sheer inconvenience of it all. I practically rely on the laptop in almost everything I do, and its absolutely debilitating to have it gone for days on end. Plus, everyone at the service center also seem to have the same problems my laptop did. I wish HP can fix this problem for good and sell us quality machines that don’t need to be fixed every few months.
Is it used or new ? What is your asking price now ?
i got my HP about 3 years ago… still runs fine. ive only formatted it once due to it lagging when watching movies on windows media player. after i formatted it, it still lagged when watching movies, so after searching thru forums. turns out that for some reason my video card driver wasnt working properly. so i just updated my driver thru control panals… now it runs smooth watching movies.
has ne1 had this problem?