http://www.pcmech.com/article/is-crm-software-for-you/ Helping Normal People Get Their Geek On Tue, 14 Feb 2012 15:37:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.pcmech.com/article/is-crm-software-for-you/comment-page-1/#comment-50339 Intelestream Fri, 03 Sep 2010 17:56:00 +0000 #comment-50339 CRM is for every business! Like the article points out, every business has customers, and a CRM is the center of all customer interactions. Keep in mind that CRM is a business strategy, not just a technology. So before rushing out to purchase software, take a holistic view and determine how your organization is going to change in order to position the customer in the center of all interactions. Be sure to also spend some time planning specific use cases, a user adoption strategy, and business process mapping. Additional in depth reading can be found at http://www.intelestream.net/en/lp-10-considerations-before-purchasing-a-CRM.html CRM is for every business! Like the article points out, every business has customers, and a CRM is the center of all customer interactions. Keep in mind that CRM is a business strategy, not just a technology. So before rushing out to purchase software, take a holistic view and determine how your organization is going to change in order to position the customer in the center of all interactions. Be sure to also spend some time planning specific use cases, a user adoption strategy, and business process mapping. Additional in depth reading can be found at http://www.intelestream.net/en/lp-10-considerations-before-purchasing-a-CRM.html

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