Whenever you are discussing a tech support issue with someone, rather than spending time upfront to explain your problem, start the conversation by sending them a screen shot. Often times support representatives see the same problems and by them having a screen shot of your error, they may be able to tell you the solution without really knowing how you came to the problem. Additionally, this can help avoid the frustration of unnecessarily trying to explain something in great detail.

In this case, a picture truly is worth 1,000 words.