Google’s Gmail service is a truly powerful web-based email solution. And it is easy to assume that it is suitable primarily for, well, email. And, yes it is. But, when you think outside the box a little bit, you can learn to put Gmail to use for things you might not have thought of. Can Gmail be used as a free solution for your company’s help desk...

If you’re in a pinch and need a job right now doing something in the Information Technologies industry, here’s a few quick tips to get you on your feet. Job that is always available: Help Desk / End User Support Help Desk, a.k.a. “Technical Support Representative” positions are a dime a dozen with a very high turnover rate. Why? Because...