All Posts Tagged With: "help desk"

How To: Using Google Gmail as Your Help Desk Solution

Picture 10 Google’s Gmail service is a truly powerful web-based email solution. And it is easy to assume that it is suitable primarily for, well, email. And, yes it is. But, when you think outside the box a little bit, you can learn to put Gmail to use for things you might not have thought of.

Can Gmail be used as a free solution for your company’s help desk needs?

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I.T. Job Resources For Those That Want Work NOW

If you’re in a pinch and need a job right now doing something in the Information Technologies industry, here’s a few quick tips to get you on your feet.

Job that is always available: Help Desk / End User Support

Help Desk, a.k.a. “Technical Support Representative” positions are a dime a dozen with a very high turnover rate. Why? Because people hate the job. However it usually pays well. This is one of those positions where they will pay you to stay. Continued