Before the dot-com crash of the early 2000s, the industry was replete with internet business moguls of the time stating (or rather, yelling) GIVE EVERYTHING AWAY! THE CUSTOMER WILL RECIPROCATE! Well, we all know that went over like a lead zeppelin. Nobody reciprocated at all and the industry took its lumps in grand fashion (to the tune of losing their...

Most of you out there already pay for e-mail and probably aren’t even aware of it. If you are the primary account holder for your internet service (meaning the service is in your name and you pay each bill as it comes due), your ISP does include e-mail service. E-Mail is part of the package so yes, you do pay for it. What is the single largest difference...