All Posts Tagged With: "repair"

Computer Repair And Magnetic Screwdrivers

For a long while, I would never use a magnetic screwdriver when working on a computer. I had an experience where a motherboard was working prior to the ‘repair’ and not working after. I had taken the usual precautions so I did not believe it was due to static, rather the magnetic screwdriver I was using. Since then I haven’t used one.

After doing some searching on the Internet regarding this subject, it appears my case was isolated to say the least. From what I can tell, they are used by just about everyone with no negative effects. I can certainly see why because dealing with tiny screws is difficult without one.

I imagine most of our readers use a magnetic screwdriver when working on computers. If you do, have you ever experienced a failure you would attribute to the use of one?

Does Toothpaste Truly Make A CD Or DVD Work Again?

image There are times when one is so desperate to get the data off a CD or DVD that you’re willing to try anything no matter how stupid it may be. This is exactly what happened to me last Sunday night.

For years I’ve heard that toothpaste will make a scratched optical disc readable again. I never believed it.

I’ve had in my possession a CD I burned 6 years ago that would fail on every attempt to have an optical drive read it, but kept it anyway in the hopes someday I could find a way to get it readable again. The disc was scratched slightly and I’ve definitely seen ones in much worse condition. In fact one time I was able to get a CD read that was cracked – although I wouldn’t recommend that because it can break apart in the drive and spread itty bits all over the place, ruining the the inside of the optical bay completely. That didn’t happen to me, but it could have.

As a last-ditch effort, I tried the toothpaste method because darn it, I want the f**king data off this disc, and if not it’s getting tossed. Six years is long enough to wait for anything. I smeared the paste so it completely covered the data side of the disc, let it dry for a few minutes, then washed it off thoroughly and dried with paper towels.

I expected this to do nothing but make the disc really clean and nothing else, thinking, "This will make a good article for PCMech because it will totally prove without a shadow of a doubt that this never works."

After the disc was completely dried, I popped it in the bay and waited a few seconds.

Nothing.

But the read pattern was slightly different compared to before (I could tell by the sound,) and the activity light was flickering rapidly.

Okay then.. I’ll just let it sit in the drive for a minute or two, then give up because I know this is going to fail again.

About 90 seconds later, Windows pops up a prompt asking me if I want to see the contents of the disc. What? This disc is now readable? No way!

Way.

I was surprised, elated, shocked and whatever other descriptive feeling you want to throw in there.

Not only did the disc read, but I was able to copy every single file off of it, at a numbingly slow speed, but it did work. No corrupted files, either!

HOWEVER..

I’m still not convinced it was the toothpaste that saved the disc. For all I know this could have been sheer dumb luck that the disc read this time and not all those other times.

Articles, some of which go back years like this one, claim toothpaste works on optical discs as a mild polish. What supposedly occurs is that when you polish enough, this will remove a tiny layer of plastic, fill in the areas caused by the scratches and make scratched optical discs readable again.

But I still don’t know if I buy that either.

What do you think? Was I just lucky or did the toothpaste actually work?

LCD Monitor Troubleshooting 101

image It’s a safe assumption that the vast majority of computer users today use LCD monitors. It is in fact a very reliable technology and it’s not often that you hear of one breaking. But being that it’s an electronic device, yes it will eventually fail.

How long does it take before an LCD fails completely?

Usually about 5 to 7 years.

What is the first thing to "go" on an LCD monitor?

With a free-standing LCD (i.e. one attached to regular desktop computer), the backlight is usually the first thing to break. With a laptop a whole host of other things can go awry. More on that in a moment. When a backlight fails, the picture will get extremely dim. It will still work but be almost unreadable.

Is it worth it to repair an LCD monitor?

Never. The cost of repairing an LCD monitor will usually cost more than replacing it outright.

Common issues with LCD monitors

Solid horizontal and/or vertical lines

One day you will turn on the monitor and these brightly colored lines will appear with no way to get rid of them. This is a hardware fault and there is no fix for this. Replace the monitor.

Monitor takes a while to "warm up" after starting it

You turn the monitor on and it takes a minute or two to reach full brightness. This is a backlight issue. You can still use the monitor normally until the backlight breaks (which it will eventually).

Monitor flickers on and off randomly

This is laptop-specific. The LCD ribbon connector cable is damaged from normal use of opening and closing the lid over time. This can be repaired. The monitor does not need replacement, but the ribbon connector cable does.

If you’re brave enough you can order this part from the OEM manufacturer and replace it yourself. It it normally located under the left-side hinge. It is not easy, but certainly cheaper than replacing the entire display.

Suggested course of action is to locate an authorized computer repair center and have them replace the ribbon connector. It will cost anywhere from $60 to $150, labor included. This may sound expensive but it’s still cheaper than replacing the monitor itself which will cost a whole lot more.

Corners or one side of monitor appears dimmer than the other

Again this is a backlight issue. There is no fix. Deal with it or replace the monitor.

Everything "goes green" or "goes pink" or "goes red"

For laptops, again this is the ribbon connector cable. Replace it. For desktops, replace the monitor cable which may or may not fix the problem.

"Wild patterns" appear for no reason

It will look something like this:

image

No fix for this. Monitor is busted. Replace it.

Should You Purchase An Extended Warranty?

No matter where you purchase any computer product, from an entire system to a USB flash drive, inevitably you will be asked if you want to purchase an extended warranty on the item. While you might have an involuntary reflex of answering “no”, experience has proven to me this is not always the best answer.

Where I’m Coming From

As the primary technical resource for a small business I have my hand in repairing / upgrading / replacing / etc. virtually all hardware and software for desktops, laptops and servers, in addition I do some repair work for friends and family when needed. While virtually all of the machines at work are Dell’s, we still have several hand-built machines in service, additionally the machines I deal with “on the side” range from all major manufacturers, so I have dealt with a reasonable amount issues.

Before going saying anything else, I’m going to knock on wood. Continued