If you’ve ever been on the phone with a friend or family member and are trying to support some computer problem they’re having, you need certain information to help you help them. Is there a ridiculously easy way to do this? Yes, there’s the Support Details web site. It really doesn’t get any easier than Support Details. Have the person...

Usenet is literally the last (and to the best of my knowledge the only) world-accessible discussion system that is completely unfiltered and non-moderated. It is unfortunate however that some ISPs have decided to drop newsgroup access altogether. My local Florida ISP, Brighthouse, does have complimentary service by Newshosting. This happened because Roadrunner...

For those that use an @aol.com email address, you might have noticed an email that appeared to be spam, but it wasn’t. It came from the sender "FooterSettlement" with subject line "OFFICIAL NOTICE OF PENDENCY OF CLASS ACTION AND PROPSED SETTLEMENT", and looked like this:   This is not spam. In short, what it means is that you now...

When it come to any OS that’s *nix-based, there’s a lot I don’t complain about compatibility-wise due to the proprietary nature of a lot of computer hardware. For example, if I had a Microsoft wireless keyboard that had Windows-only features on it and it just would not work under Linux, would I get upset about this? Not at all. It’s a...

A cat. This will save the company millions as his only compensation requirement is Tender Vittles.Note: The last cat tech got the sack for eating too much...

Google’s Gmail service is a truly powerful web-based email solution. And it is easy to assume that it is suitable primarily for, well, email. And, yes it is. But, when you think outside the box a little bit, you can learn to put Gmail to use for things you might not have thought of. Can Gmail be used as a free solution for your company’s help desk...

As anyone who has ever tried to plug in a webcam to Linux knows (including yours truly), it’s a pain in the butt. However I came across an article written about an app called Cheese. In short: Cheese is cool. It’s easy to get (especially for Ubuntu users), easy to run, has Flickr support and F-Spot support (the photo manager you may have seen in...

If you are the type of person who sends text messages a lot on your smartphone device using Windows Mobile, this is good news for you. Windows Mobile 6.1 has been reported to (after a long wait) have native SMS threading. What this essentially means is that text messages can be sent/received in an instant-messenger style way, making it much easier to follow of...