Rainn Wilson (Dwight from television’s The Office and the film The Rocker) recently tweeted “I wish there was an app to not drop calls.” Comedian Jim Norton said “Downloading an update for my iPhone. It’s supposed to help with dropped calls. You know what would help with dropped calls? Verizon.” An oft-quoted joke is “I...

Wireless carrier provider giant Verizon has announced that as of November 15, 2009, those who get a one or two-year service agreement and use an "advanced device" will be subject to a whopping $350 ETF (Early Termination Fee) if they cancel early. "Advanced Device" in plain English: Smartphone. If using a non-Smartphone, you don’t have...

In a rather bold statement, the CEO of Verizon Communications basically said that the company simply doesn’t care about landline anymore. The statement may be bold but I think we all knew in the back of our minds this was coming. Generally speaking, the only reason anybody has a landline phone today is either because a) it’s required in order to use...

In Florida (where PCMech is based) the local residents have been complaining for months about the, said politely, less-than-stellar telecom/broadband service by Verizon. Scores of people have reported how poor the customer service is and that the company takes far too long to fix physical issues such as broken phone lines. At this point it’s turned into a...

Today I called Verizon to find out what my cancellation fee would be (I was thinking of switching carriers) and was told it would be $155 if I canceled. Ouch. The sales representative then asked me why I wanted to cancel. I told him cost was a concern and I didn’t feel I was getting my money’s worth. Then I found out there not one but three...

I make it no secret that I’m very anti-cell phone. The main reason is because I do remember when the phone companies were literally screwing us blind in phone charges for land-line telecommunications back in the late 80s and early 90s. Today’s wireless plans are essentially just as bad cost-wise.. and unfortunately no one sees this, but I digress. I...

Verizon (for those unaware) is a humongous telecommunications company with a very large presence in the United States. It’s more or less guaranteed that anyone you talk to in the US knows what Verizon is and what they do. Verizon’s infrastructure is also humongous (obviously). This means they can offer anything to do with telecommunications. So, if...