No matter where you purchase any computer product, from an entire system to a USB flash drive, inevitably you will be asked if you want to purchase an extended warranty on the item. While you might have an involuntary reflex of answering “no”, experience has proven to me this is not always the best answer.

Where I’m Coming From

As the primary technical resource for a small business I have my hand in repairing / upgrading / replacing / etc. virtually all hardware and software for desktops, laptops and servers, in addition I do some repair work for friends and family when needed. While virtually all of the machines at work are Dell’s, we still have several hand-built machines in service, additionally the machines I deal with “on the side” range from all major manufacturers, so I have dealt with a reasonable amount issues.

Before going saying anything else, I’m going to knock on wood. Continued