Time Warner Proves Success Can Kill You, Gets Sued By L.A.
The City of Angels decided it was fed up with Time Warner with its (very) poor customer service for pay-TV support and slapped a 25-page lawsuit against them. City attorney stated TW violated California law with false and misleading statements, ripping people off and must be held accountable for it.
Time Warner is the #1 pay-TV service in L.A. and has held that “distinction” for 2 years. This occurred when when they joined with Comcast (d’oh!) in ’06. But then TW had to upgrade a bunch of equipment in the merge and evidently cut a few corners (a lot of corners) during this upgrade. Now it seems they’ll be paying the price for it.
[Source: Los Angeles Times]