Comments on: T-Mobile’s False Advertising A Cause For Concern http://www.pcmech.com/article/tmobile-false-advertising/ Tech Powered Life... Simplified Sat, 09 Feb 2013 03:19:03 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: Frankhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77908 Frank Thu, 17 May 2012 15:36:00 +0000 http://www.pcmech.com/?p=16030#comment-77908 This is an interesting idea, but I just feel it would probably be more work than it's worth.  I do love the phone I purchased from T-Mobile, just their practices are what tricked me into staying with them.  This is an interesting idea, but I just feel it would probably be more work than it’s worth.  I do love the phone I purchased from T-Mobile, just their practices are what tricked me into staying with them. 

]]> By: Frankhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77907 Frank Thu, 17 May 2012 15:35:00 +0000 http://www.pcmech.com/?p=16030#comment-77907 That's probably the best way to go. I've just grown tired of arguing with these companies because it's never worked out in my favor. That’s probably the best way to go. I’ve just grown tired of arguing with these companies because it’s never worked out in my favor.

]]> By: Frankhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77906 Frank Thu, 17 May 2012 15:33:00 +0000 http://www.pcmech.com/?p=16030#comment-77906 I feel your pain.  They really are a dishonest company who I still hope gets acquired by AT&T officially. It sucks getting screwed out of money. I feel your pain.  They really are a dishonest company who I still hope gets acquired by AT&T officially. It sucks getting screwed out of money.

]]> By: Honestyrocks64http://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77904 Honestyrocks64 Thu, 17 May 2012 03:29:00 +0000 http://www.pcmech.com/?p=16030#comment-77904 T-mobile scamed me too.for $500.  A few years ago I was working extremely long hours at work and couldn't take the time to sue them but I bought their phone and service but returned it with5 days but they refused to stop charging me every month! then had the nerve after 4 monthe and $240 they charged me a $300 cancellation fee!   BASTARDS! Scumbags! I hate T-Mobile! T-mobile scamed me too.for $500.  A few years ago I was working extremely long hours at work and couldn’t take the time to sue them but I bought their phone and service but returned it with5 days but they refused to stop charging me every month! then had the nerve after 4 monthe and $240 they charged me a $300 cancellation fee!   BASTARDS! Scumbags! I hate T-Mobile!

]]> By: ketchfishhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77902 ketchfish Wed, 16 May 2012 21:55:00 +0000 http://www.pcmech.com/?p=16030#comment-77902 I'm using Virgin Mobile.  When I've had issues with them in the past, they were happy to throw more money into my month to month account to shut me up. I pay for what I need up front and nothing else. I’m using Virgin Mobile.  When I’ve had issues with them in the past, they were happy to throw more money into my month to month account to shut me up. I pay for what I need up front and nothing else.

]]> By: Frankhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77884 Frank Sat, 12 May 2012 01:28:00 +0000 http://www.pcmech.com/?p=16030#comment-77884 That's not a bad thing to consider.  At the end of the day, it seems like a cheaper solution. Thanks for the recommendation! That’s not a bad thing to consider.  At the end of the day, it seems like a cheaper solution. Thanks for the recommendation!

]]> By: Donald Hellenhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77883 Donald Hellen Sat, 12 May 2012 00:02:00 +0000 http://www.pcmech.com/?p=16030#comment-77883  Your best bet (in my opinion) is to use Virgin Mobile or Boost mobile (subsidiaries of Sprint) and pay up-front for your phone. Buy insurance if it's available and if you want it. You won't have a contract to deal with and you won't be paying for them subsidizing the purchase of your phone. I don't know why more people don't do this, but it may be because they'd rather pay more over the time period of their contract and get what they feel is a "free" or low cost phone rather than to pay it all out up-front.I did this with STI Mobile on a prepaid plan with auto-recharge of my account. That waives the recharge fee of $1.00 and allows me to set the lower limit before I add a certain amount (I chose $10) to the account. For me, it's great, since I don't talk much on the phone, so it costs me about $5 per month this way. It's 9 cents per day to maintain the account and 8.9 cents per minute. (There are other plans for people who talk more.)I'm thinking of "upgrading" to an Android phone and switching to Boost or Virgin to have the Android OS and connectivity available all the time. I have an Android tablet (Samsung galaxy Tab 2/7" model) and love it.  Your best bet (in my opinion) is to use Virgin Mobile or Boost mobile (subsidiaries of Sprint) and pay up-front for your phone. Buy insurance if it’s available and if you want it. You won’t have a contract to deal with and you won’t be paying for them subsidizing the purchase of your phone. I don’t know why more people don’t do this, but it may be because they’d rather pay more over the time period of their contract and get what they feel is a “free” or low cost phone rather than to pay it all out up-front.

I did this with STI Mobile on a prepaid plan with auto-recharge of my account. That waives the recharge fee of $1.00 and allows me to set the lower limit before I add a certain amount (I chose $10) to the account. For me, it’s great, since I don’t talk much on the phone, so it costs me about $5 per month this way. It’s 9 cents per day to maintain the account and 8.9 cents per minute. (There are other plans for people who talk more.)

I’m thinking of “upgrading” to an Android phone and switching to Boost or Virgin to have the Android OS and connectivity available all the time. I have an Android tablet (Samsung galaxy Tab 2/7″ model) and love it.

]]> By: Donaldhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77882 Donald Fri, 11 May 2012 23:55:00 +0000 http://www.pcmech.com/?p=16030#comment-77882 Take them to small claims court in your jurisdiction. The aim of the court action? To release you from your contract AND to get you a refund on the phone purchase. Also ask for them to pay for your court costs.They probably won't show up, but you'll get a court order against them. Stop paying them for their service and wait for their letter asking you to send them money for the early termination fee. Send them a copy of your judgment against them and ask them how they want to handle the refund for the phone. If the court costs are in the judgment, ask them to send you reimbursement for that.You could find a T-mobile office or store and have a sheriff's deputy begin removing furniture or equipment to sell to pay off the judgment against them. A local fellow did just that with a car dealership and he got his check in about 10 minutes.You can also file a complaint with your state attorney general. That will cost them some time and money just to answer the complaint to the state office. Also file a complaint with the BBB. The more trouble you cause them, the better you'll feel. And the more likely it will become public knowledge what they do to customers.Donald Take them to small claims court in your jurisdiction. The aim of the court action? To release you from your contract AND to get you a refund on the phone purchase. Also ask for them to pay for your court costs.

They probably won’t show up, but you’ll get a court order against them. Stop paying them for their service and wait for their letter asking you to send them money for the early termination fee. Send them a copy of your judgment against them and ask them how they want to handle the refund for the phone. If the court costs are in the judgment, ask them to send you reimbursement for that.

You could find a T-mobile office or store and have a sheriff’s deputy begin removing furniture or equipment to sell to pay off the judgment against them. A local fellow did just that with a car dealership and he got his check in about 10 minutes.

You can also file a complaint with your state attorney general. That will cost them some time and money just to answer the complaint to the state office. Also file a complaint with the BBB. The more trouble you cause them, the better you’ll feel. And the more likely it will become public knowledge what they do to customers.

Donald

]]> By: Frankhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77879 Frank Fri, 11 May 2012 13:55:00 +0000 http://www.pcmech.com/?p=16030#comment-77879 It's amazing how many phone companies out there are misleading to their customers.  I'm starting to wonder if there's any phone carrier we can trust.  We're paying for a service and to keep us, they find "legal" ways to screw us over and provide abysmal customer service.  They try to make it impossible to contact them too when you have a problem.  It's a shame and it's beyond frustrating. It’s amazing how many phone companies out there are misleading to their customers.  I’m starting to wonder if there’s any phone carrier we can trust.  We’re paying for a service and to keep us, they find “legal” ways to screw us over and provide abysmal customer service.  They try to make it impossible to contact them too when you have a problem.  It’s a shame and it’s beyond frustrating.

]]> By: Woodyhttp://www.pcmech.com/article/tmobile-false-advertising/comment-page-1/#comment-77878 Woody Fri, 11 May 2012 04:24:00 +0000 http://www.pcmech.com/?p=16030#comment-77878 It is impossible to find an Email Addy for Tracfone complaints. When my GF tried to use her TF it said Emergency calls only & she could not make any calls. I tried it & it said the same thing. This happened once before last year. I had to call TF, on a diff fone & jump thru lotsa hoops to get it straitened out. The agent had an accent that I cud hardly understand, even the Supv was hard to understand. I think their Cust Serv STINKS!!! Woody Semper Fi It is impossible to find an Email Addy for Tracfone complaints. When my GF tried to use her TF it said Emergency calls only & she could not make any calls. I tried it & it said the same thing. This happened once before last year. I had to call TF, on a diff fone & jump thru lotsa hoops to get it straitened out. The agent had an accent that I cud hardly understand, even the Supv was hard to understand. I think their Cust Serv STINKS!!!
Woody
Semper Fi

]]>