Tracfone LG500G – Is It A Smartphone?

lg500gIn the world of wireless phones, the two major types are feature phones (sometimes called "dumbphones") and smartphones.

What’s the biggest difference between a feature phone and a smartphone? The smartphone is MMS-capable; feature phones are not. In order for a phone to qualify as MMS-capable, it must be able to take photos and/or video and play MP3s. And while a full keyboard (as in one with letters) isn’t a requirement, most people would consider a smartphone to have a QWERTY keyboard, touchscreen virtual keyboard or both.

That being the case, the LG500G from Tracfone is a smartphone you can buy for 30 dollars new from Radio Shack.

I purchased one of these phones because it’s a deal too good to pass up. A smartphone for 30 bucks with no contract? Sounds good to me.

I bought this phone because:

  1. It’s cheap.
  2. It has a real-deal QWERTY chiclet keyboard.
  3. It was on display at Radio Shack, so I could actually try out the keys before buying it. It also meant that if I didn’t like it, I could return the thing easily as Radio Shack’s return policies are amicable.
  4. It has a camera that shoots both photos and video.
  5. It fits in my pocket easily.
  6. It can browse the web and even use Facebook.
  7. It has 9 days standby time, which for a smartphone is pretty good.
  8. It uses the Tracfone network, meaning it’s all prepaid, and I can (and did) transfer my minutes from my old phone to my new one. It should be noted however this phone is also available with other carriers.
  9. It has the option of additional microSD storage.
  10.   Did I mention it’s cheap?

The bad stuff

It’s not a keyboard. It’s a thumbpad.

The LG500G has a true QWERTY keyboard layout that hearkens back to the old Nokia and old Blackberry designs. Big-handed people will absolutely hate this phone as the keys are really small. In addition, the keys are stiff compared to NET10’s LG900G.

It should also be noted that the keyboard is a mostly-standard layout. For example, if you look at the picture of the phone above, note the location of the zero key. It’s not under the 8 but rather to the right of the 9; this is something you’ll have to get used to.

It does not come with a car charger

Home charger, yes. Car charger, no. The price of the car charger? 20 bucks, bringing phone + charger total cost to $50.

Picture 25Nowhere does it state what the phone lock code is

This one requires a bit of explanation.

In the way I use a cell phone, I set it to auto-lock. What this means is that on startup, you need a 4-digit PIN to get into the phone. It also means that if I set the phone down, auto-lock also kicks in when the screen dims after 30 seconds (or 1 minute, if desired).

The way to get to the phone lock code on the LG500G is Menu, 8, 6, 2, where you can choose to enable or disable Phone Lock. However, on attempt to enable/disable, you’re prompted for the code – but you don’t know what it is.

Figuring you can change it, you go to Menu, 8, 6, 4, 3 – but you can’t change it because you don’t know the existing security code.

I’ll tell you what it is: 0000.

How did I figure this out? I guessed. Tried 1234. Nope. Tried 1111. Nope. Tried 3333. Nope. Tried 0000 – success! Then I could change my security code and enable Phone Lock.

Is the default code 0000 on other carriers other than Tracfone for the LG500G? I have no idea, but on Tracfone it is 0000 by default until you change it – which you should.

Menu hell

The LG500G has menus that go real, real deep. So deep that it’s easy to forget how to get to certain functions.

Unfortunately it’s a common trend these days that no matter what phone you use, you’re subjected to deep menus. Were I to put how bad the deepness is on a scale of 1 to 10, with 1 being "tolerable" and 10 being "nightmare", I’d rate the LG500G a 7. 

The good stuff

Good screen

The screen is bright and reads mostly well in sunlight. Washout is a problem in very bright environments, but that’s the case with just about every other wireless phone that exists.

If you currently have a feature phone where you have a problem reading what’s on the screen, the LG500G will definitely be an improvement.

Easy-read fonts

Fonts are crisp and clear, and can also be punched up to larger sizes easily for those with poor eyesight.

Loud speaker

The LG500G has a better-than-average external speaker. Like with most handsets it will distort when set to the maximum volume, but surprisingly the distortion is minimal and the chassis doesn’t rattle at max volume either.

Beeping tones that can be heard

If you want a ringtone or text tone that is the most audible, you use beeps as that will cut through loud environments easily – such as driving with the window rolled down.

The LG500G comes with softer ringtones by default, but it also comes bundled with harsher digital beep tones you can use.

It has a browser and can load mobile-friendly sites

The browser included is stupidly basic, but it gets the job done. It can load Facebook, all major webmail as they all have mobile versions that auto-detect on load and you can get along with it for the most part. Some sites scrunch down the text to itty-bitty size and there’s really not much you can do about that, but otherwise the web experience is "OK" at best. Not great, and certainly not fast by any means, but it works.

I estimate the two places you’d use most often would probably be webmail and Facebook. Does it chew up minutes fast? That depends on how much you use it, obviously. For most people, the answer would be no.

Who would benefit the most from this phone?

Anyone who wants one of the absolute cheapest no-contract MMS-capable handsets possible.

Not everyone wants to put down a wad of cash for a ritzy iPhone, and there are scores of people who are vehemently anti-contract when it comes to wireless carriers. These same people however do want something that can make calls, text, send/receive photos and video, do it all with no contract involved and not pay a lot for the phone; that’s where the LG500G from Tracfone shines most.

To note: Yes, there are other carriers both prepaid and post-paid who sell QWERTY phones for $30 new now, as it appears the price for them has dropped across the board. If you were biding your time waiting for the price to be right before getting one of these, now is the time to get one.

Final tech notes on the LG500G

Yes, it does have a standard headphone-out jack, so you can plug in headphones or hook it up to the AUX port of a car stereo.

The maximum microSD storage size supported is 4GB. That’s not a lot, but you can still fit a good amount of music on that (which is most likely what you’d use it for).

Yes, it can do everything other MMS phones can, meaning you can send photos or videos to other MMS-enabled phones or email addresses.

The 1.3 megapixel camera more or less only works in well-lit environments. There’s the option to punch up the brightness and a few quality setting options (as in "standard", "fine", etc.), but don’t expect to take masterful photos with this phone as the maximum pixel resolution for a still photo is 1280×960. Also bear in mind there’s no flash bulb and it’s fixed-focus.

The specs state the battery can do 5 hours talk time, 9 days standby. For a smartphone that’s pretty good. That’s nowhere near as good as the ultra-basic Samsung T105G which has 350 hours (just over 2 weeks) of standby time, but then again the T105G is a feature phone with no MMS capability.

You can transfer data to and from a PC using a data cable, also at Radio Shack, but the cost of the cable in most places is 20 bucks. Yeah, that’s kind of stupid but that’s the way it is. Alternatively you can pop out the microSD card when needed and plug into your PC if you don’t feel like spending the money on that cable. You could also simply email the photos and videos you take to yourself from the phone.

Where the microSD card goes physically is under the battery. Take off the back cover, take out the battery and look for a small silver flap. This flap has a slot-shaped hole where your fingernail goes. Pull the flap gently, it clicks, then swing it up so you can install the card. Which direction do you pull the flap to lock/unlock? It has arrows on it to tell you.


  1. What the, there are too many bad than good stuffs? Hmm… thinking..

  2. FollowsTheWay says:

    The most important question for me is: what carrier does it run on? I use StraightTalk (a division of Tracfone) and I have to be sure to get a phone model that ends in the letter “C” (for CDMA) in order to insure it is using the Verizon network (phone model ending in “G” for GSM will land you with AT&T).

    thank you

  3. FollowsTheWay says:

    The most important question for me is: what carrier does it run on? I use StraightTalk (a division of Tracfone) and I have to be sure to get a phone model that ends in the letter “C” (for CDMA) in order to insure it is using the Verizon network (phone model ending in “G” for GSM will land you with AT&T).

    thank you

    • LG500G runs on AT&T network through Tracfone. The one that’s CDMA is the LG501C model which is nearly identical. However I’d stay away from that model as it has no additional microSD storage, and it costs $10 more.

  4. Lions Of 2009 says:

    I always wondered, if I buy a microSD card, can I also use it to store my text messages on there along with MP3 files or is it just strictly MP3 and pictures and such?

  5. Excellent article on the Tracfone LG500g.Tracfone does not deal with the pin number etc on its web site tutorial,it only deals with the lock/unlock feature. If I had not have read your article, I would not have known I had an auto-lock feature with a 4-digit pin and the 0000 code to reset the pin. I did not find this information in their tutorial.I guess you could say,this is a missing link.

  6. The default security code is not always 0000, or any of the other dummy codes, apparently. Nothing seems to work on my phone.

  7. that isn’t a smartphone it has to have either an android, Apple (iphone) or windows operating system to be considered a smartphone

  8. How do I send my pictures in an email on the LG500 cellphone? I haven’t been able to find out how to do it and I’ve been all over the web. Better still, is there a program I can put on my computer that would enable me to view the picture files and pictures and also save them to my computer? Since my computer doesn’t see the phone or it’s files when plugged in. It calls it Drive F: then tells me it can’t open it.
    Please contact me at email: [email protected].
    Thank you for this website I’m on

    • Timo Mechler says:

      Thank you for your comment. I recommend posting your question in our . Our experts there will be happy to help you out.

  9. Ahmasi Lloyd says:

    I’ve had the LG500 for two years; I consider it to be ‘cute’ phone! Most of the review was very accurate but I’m no experiencing problems when texting! the tightly packed wanna-be Blackberry style keypad can be difficult to use and I have slim fingers but the real problem is when hit a key it will sometimes double and triple in the screen which means you have to backspace to correct (unless the misspellings don’t bother you)! The form factor is good; it’s easy to hold and fits in just about any pocket! If you’re not a gismo/gadget kind of guy or gal, this fone is a good deal especially for seniors on a fixed income! The sound quality is very good on ear or speaker and the screen is very visible/readable with the exception of the really bright sunlight! If you’re budget conscious but want something above a flip phone, this is a good move up!

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