Here’s the deal- you turn on your 360, with the intention of connecting it to the Internet. Maybe you want to watch something on Netflix, maybe you want to frag a few guys online…really, the reason you’re doing it is irrelevant, given the fact that you can’t actually get online. As with Windows when something goes wrong, the 360′s software is patently unhelpful- it belches out a cryptic error code, then chugs along on its merry way, oblivious of the fact that it’s user is sitting there wondering just what in God’s name went wrong.
While Microsoft’s support site does provide a bit of help for some of the issues out there, most of their guide relates to issues in the marketplace- and the majority of their solutions are the same, regardless of the error code. Here’s a few less than common errors, and how to work out a guaranteed fix.
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This one can occur as the result of an improper Gateway Address being assigned to the 360. While you could try simply restarting your console, this isn’t necessarily guaranteed to work. One of the best fixes I’ve seen for this issue thus far comes from the Human Target blog- simply open up the Windows Command Line Interface (select Run->CMD from the Start menu), type “ipconfig /all” and take note of the Gateway address that pops up. On your 360, go to Settings->System->Network Settings and double check to make sure that the number is the same- if it’s not, enter it manually.
That should solve your problem.
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This one’s a limited connectivity error, and could occur for a number of reasons. Before you do anything else, check to see that your 360′s fully updated. In order to do this, simply connect to Xbox Live (or run the Xbox Live Connection Test.) If there’s an update out there, your console will detect it and attempt to download it.
In lieu of that, the problem’s likely a network issue on your end. Your NAT might be set too high, or you don’t have the proper ports open- regardless, you’re going to need to do some fiddling with your router and see if you can’t improve connectivity. If opening the ports and changing your NAT doesn’t solve the problem, well…chances are there’s something else causing network slowdown
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