133 Comment(s)

1. John said:
   7/30/2007 10:20 pm

   I got tricked by this company to install a demonstration of this product. Now I cannot get it off my computer. Control panel install says it cannot be uninstalled because registery cleaner seems to be running. I did a search for it, found the parts, dumped them into my recycle bin, emptied it and restarted my computer. When the restart was complete, the damn thing started right away. How do I get this off my computer. I am pissed.
   John

   [Reply]

   Hilary Rogers reply on March 26, 2008 7:53 am:

   Hi John,
   Hilary here, from Uniblue - the makers of RegistryBooster.
   As a Microsoft Gold Certified partner, we don’t trick anyone into installing the trial version (free scan); at some point you will have downloaded the trial version onto your PC.
   We are aware that some users who utilized trial versions (free scans) had difficulty in uninstalling the software. This wasn’t intentional, and this was caused by the fact that the software was running in the System Tray when the user tried to delete the program. This wasn’t clear to many users, and, once alerted, we acted on it immediately. In response, we have developed a new feature which closes the program automatically when the user starts to uninstall. These free scans are diagnostic; RegistryBooster alerts the user to any potential problems in the registry, and SpeedUpMyPC tells the user if their PC performance can be improved. Clients can then install the full versions to actually fix any identified issues.

   [Reply]

   Frank Attard (Uniblue) reply on March 26, 2008 9:48 am:

   Hi Everyone,

   I’m Uniblue’s Support Manager. If any one has any issues with Registry Booster (full or trial version), please feel free to contact our support team here:

   http://www.liutilities.com/support/ticket

   We will be more than happy to assist you.

   Regards,
   Frank

   [Reply]

   Steve reply on June 8, 2008 9:44 am:

   1. Just ran free scan & it was not clear that it was loading a trial version versus simply “A Free Scan & Free 15 Item cleanup” (which can all be done without permanently loading the program into the hard drive & into the start-up items list)that would then quietly disappear.

   2. Before I knew the above (which I learned on restart), I decided to purchase full PowerSuite & downloaded both the suite & tweaker.

   3. Restarted computer & was surprised to see RegBooster2 running automatically on start-up.

   4. Closed it & went to control panel to uninstall. Pop-up stated that it was still running clicked OK or whatever but still would not uninstall. So your auto program shutdown feature did not work.

   5. Used task manager to shut down the program and then back to control panel to uninstall & seemed to work.

   6. Double clicked the downloaded PowerSuite file and it insists that I enter my “Licence Number”.

   7. O.K. - went to all my paperwork (printouts of both the online confirmation and the emailed confirmation) & don’t you know it “No Licence Number is Listed”!!

   8. O.K. - why not try the Serial # - Nope, no luck.

   9. O.K. - why not try the Order Confirmation # - Nope, no luck with that either!!!

   10. Ideas?? (In summary, trial auto install & auto run on start stinks, Order process to damn hard & not clear.

   Finally, I hope that the latest version of the programs run as well as the earlier reviews indicated but my confidence in how you operate is a little low right now.

   Integrity & honor above all and impeccability / success naturally follow.

   Steve

   Steve reply on June 9, 2008 1:26 am:

   Note: If you ask for Licence # and then only show a serial number on your confirmation, you are already causing an upset.

   Now, I first figured out that the Serial # was likely the Licence number. However, at first, when it did not work, rather than recheck the number more closely, I figured that I was wrong and that the Serial # was not the Licence # and so I tried the Order Confirmation # and that was not it either.

   It was only later, when I checked your FAQ, that I found that my first assumption was correct. Then, knowing this, I rechecked the number carefully and, in the very small type on gmail, I noticed that I entered two (2) B’s together when one was actually an 8 (very small type on Gmail!)

   However, I could also have wasted almost no time if you’re instructions were clear.

   Thanks for listening,

   Steve Nanos

   David (Uniblue) reply on March 26, 2008 9:53 am:

   Hi all,

   On a separate note just to clarify Uniblue’s position - we do not ‘trick’ our users in any way. We offer an evaluation version of our software as a ‘free scan’ - and this is exactly what the evaluation version is. It allows users to scan their PC to diagnose it for registry problems without the need to purchase. In this way if you dont need the product you dont purchase it.

   Added to this any purchase made with Uniblue is covered by a 30 day money back guarantee. So basically you can return any product within 30 days - no questions asked. Its evident we do our utmost to keep our clients satisfied.

   These details are listed in the right panel on this page:
   http://www.uniblue.com/products/store/

   Thanks

   David (Product Strategies)

   [Reply]

   Dave reply on June 30, 2008 3:11 am:

   Dear David ( of Uniblue ) cool name by the way.

   Surely you are aware that people are going to be upset when they eventually realize that your registry repair program is NOT FREE as inferred. Yes, the scan is free and that is all that you claim in your advertising but the scan alone is useless without the clean up afterwards. Unless you make that VERY clear, people are going to waste a lot of time downloading and installing and scanning only to find that NOW there’s a catch. Even though you don’t make “false” claims, people are going to be pissed and are more likely to look for something else rather than to go the extra mile and buy your cleaner once they feel they’ve been “tricked”.

   You could sell a million copies at $10 or a hundred at $50. But most people won’t give you 50 cents if you try to deceive them.

   Steve Rydz reply on June 14, 2008 4:56 am:

   Although you don’t officially trick anyone I had a similar situation. The product is advertised as free, it is only when the consumer installs the product and runs the scan that they discover that they need to buy the product for it to be any use. This is a common ‘trick’ by most registry cleaner software manufacturers.

   [Reply]

   jbirch reply on July 15, 2008 1:11 pm:

   “Instant scan” implies on-line, rather than as non-instant as possible, which is to require download, install, and execution.
   ‘Free Trial System and Registry Scan Only’ would also say what you mean, and avoid the justifiable impression of trickery that
   ” * Boost PC performance
   * Increase system stability
   * Avoid .exe errors”
   clearly indicates.
   Words are your professional tools. It is reasonable to expect you use them carefully to reflect your intent.

   [Reply]

2. Stephen Boyle said:
   8/1/2007 9:26 am

   Thanks for the heads up response John.
   I didn’t go through reading the entire review, but bottom line if you aren’t ready to purchase the software…

   You are permitted 15 registry fixes for free. Over 1000 fixes were listed when it ran a scan. The settings on the control panel have it autostarting with Windows and running a scan when the system is started. So I turned those options off before removing the software.

   Then I opened up Task Manager, went to the Programs running tab and aborted a rogue program that was named with an underscore as 1st character and a suffix of .tmp. There was also a rundll - so I aborted that also.

   Went to the control panel and removed software - which states that Uniblue was removed successfully.

   Perhaps I’m old-school in getting rid of stuff, but that’s from observing how software installed itself on Windows 3.1.

   A smart move before running any registry software is to go to Start, Run…, type in REGEDIT then export the entire registry to a file. If you need to revert you can do that with a safe-mode restart and running regedit to import the clean copy of your registry.

   [Reply]

   Hilary Rogers reply on March 26, 2008 7:55 am:

   Hi Stephen,

   Thanks for outlining that to PCMech readers

   Regards
   Hilary

   [Reply]

3. Ruth said:
   8/4/2007 8:25 am

   Can you please explain this more detail for us novices. I cannot get this off my computer and it doesn’t show in add remove programs. Where in the control panel do I find to stop it from auto starting? Thanks so much!

   [Reply]

   Hilary Rogers reply on March 26, 2008 9:26 am:

   Hi Ruth,

   As mentioned above, we were aware of an issue with earlier versions of RegistryBooster, prior to the release of version 2.0.1107.3564. The issue was if you tried uninstalling without first closing the program, the uninstall could have failed half way because some RegistryBooster files were in use by the system and could not be deleted. When this occurred, parts of RegistryBooster remained on the computer; however RegistryBooster would not be seen in the Add or Remove Programs list.

   If this is the case, in order to completely remove RegistryBooster, you need to temporarily install the latest version in order for it to appear in the Add or remove programs list again. You can install the latest version from here: http://download.uniblue.com/ub/main/rb/registrybooster.exe

   You will then see it in the Add or Remove programs list, and you can remove it quickly and easily

   I hope this helps.

   [Reply]

4. maureen said:
   8/5/2007 10:32 am

   hi, i just downloaded yesterday and i really like it. my laptop is fast again. John & Stephen, you seem a lot more computer savvy than myself, why do you dislike the program? i will say that I am having difficulty customizing the settings.

   please tell me why you wantedd to remove - so i havea something to consider.

   TY

   [Reply]

   Hilary Rogers (Uniblue) reply on March 26, 2008 10:40 am:

   Hi Maureen,

   If you have any questions at all, our support team are more than willing to help. You can contact them here:
   http://www.liutilities.com/support/ticket/

   Regards
   Hilary

   [Reply]

5. Ruth said:
   8/5/2007 10:46 am

   I got it off my computer. I downlaoded a program called a-squared hijackfree. I read another message board where some people had used this program to remove uniblue. I turned it off from running on my computer first and that enabled me to remove it!

   [Reply]

6. John said:
   8/5/2007 1:03 pm

   To Ruth.
   I really didn’t need this program because I have Windows Vista. It is fantastic and takes care of all my needs. It is so awesome I am upgrading from Home Basic to Premium. I just resented the fact that Uniblue forced this on me. It was trickery and I just couldn’t get it off my computer.One of the early posters showed me how to get into the registry to delete it. This really makes me mad that they make it so hard to get off the computer by messing with my registry.
   John

   [Reply]

   Hilary Rogers (Uniblue) reply on March 26, 2008 10:13 am:

   Hi John,

   I hope that you have read my original response to you, and my response to Ruth, and that I’ve managed to tackle your concerns. It wasn’t our intention that RegistryBooster was difficult to uninstall, and I hope that you have successfully removed it. If you are still having problems, please contact our Support team, who will gladly assist you.
   This is the link to our Support Department, where you can send any queries you may have: http://www.liutilities.com/support/ticket/

   Regards,
   Hilary

   [Reply]

7. Gordon said:
   8/5/2007 1:07 pm

   I really pisses me off when for no apparent reason a program such as this gets intalled by trickey on my computer. I haven’t been able to remove it either. it starts to run whenever I turn my computer on and the add remove programs keeps telling me that this program is running, perhaps stealing my information? and ahh shucks, there is an add running at the bottome of this post which I’m sure will do some other “crap” to my computer. I’d like to see their emplyees get a bunch of unwanted, undeleable advertisments when they sit down to work.

   [Reply]

   Hilary Rogers (Uniblue) reply on March 26, 2008 11:57 am:

   Hi Gordon,

   Uniblue offers a free trial version of Registry Booster in order to give customers the option to test the effectiveness of Registry Booster’s registry scan engine. We promote these free trial versions as “Free Scans”, however its up to the end user to decide whether he or she wants to take the Free Scan - by clicking on the button and downloading the product - or not. We don’t install ANYTHING without the user intentionally initiating the download process.

   I hope that this clarifies things.

   Regards
   Hilary

   [Reply]

8. John said:
   8/5/2007 1:14 pm

   I meant the above reply for Ruth AND Maureen. Sorry

   [Reply]

9. maureen said:
   8/6/2007 6:11 pm

   Thanks John for the nod on the product. i hate feeling uneasy about an install. i do need something i can push a button and have it clean up my PC though. I just don’t want to be hijacked by it. i did a system restore and haven’t seen a trace of it. it seemd to have been backed by Microsoft and liked by well respected PC trade.

   i will reinstrall if the company get help me control it and not teh otherf way around!

   [Reply]

10. John said:
    8/6/2007 10:39 pm

    Maureen:
    This is the best program I ever found, It’s called Vcom Fix-It Utilities. I got it a couple of years ago at Best Buy. Here is the Web site. Hope this opens for you, if not just search for the product name.

    http://www.v-com.com/product/Fix-It_Utilities_Home.html

    John

    [Reply]

11. Frank said:
    8/9/2007 8:49 pm

    Close the program, then remove from control panel. Took me about 5 seconds and it’s gone.

    [Reply]

12. Eileen said:
    8/10/2007 9:39 am

    I agree with the top guys I am so mad I would love to sue these guys. This has messed up my computor so bad. I cannot even get into my email. I cannot get it off of my computor. Stuff is dinging and pinging. It is destroying my files. It keeps them on I cannot add a new folder and delets them at will. It has put old stuff on my computor that was there years ago. I paid for this but it will not activate it just keeps asking me to pay again. Support help what crap is that you email them and they give you a ticket then you get some lame response. There is no one to ever talk to except sales so you buy more. After 3 days I have no answer and I now have no access to my mail so even that louzy response I can’t get. This computor is for my business & they are costing me money and I have no where to turn for help. this company needs to be stopped as well as the all the companies that cannot even give a live person to talk to on the phone for help. If your computor is messed up how do you communicate to them through a computor. I hope they end up with a hugh class action law suit because I will be in on it. Just another scam place. That traps you and screws with your computor to get private information.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 26, 2008 11:13 am:

    Hi Eileen,

    There is no malware, spyware or anything malicious contained in RegistryBooster. This has been independently verified by many download sites, who have given it a 100% clean award.

    If you have any difficulty whatsoever with RegistryBooster, our Support Team have a policy to respond to queries with 24 hours, except on weekends and during extremely busy periods, when this is pushed to a maximum of 48 hours.

    Please ensure that you post any queries to the support team via the link here: http://www.liutilities.com/support/ticket/

    Regards
    Hilary

    [Reply]

13. Robert Ware said:
    8/16/2007 2:43 pm

    I just recieved the disk copy of uniblue and tweaker and am very disatisfied I did not recieve any instructions and now the only thing that will run is the trial version could you explain to me how to make this work.

    Thanks

    Robert Ware

    [Reply]

    Hilary Rogers (Uniblue) reply on March 26, 2008 11:16 am:

    Hi Robert,

    When you are upgrading from the ‘trial’ to the ‘full’ version, you only need to open the currently installed ‘trial’ version and click on the “Register Now” button in the main program window. Make sure that you paste in the correct serial number supplied with your product.

    Regards,
    Hilary

    [Reply]

14. Rose said:
    8/18/2007 11:13 pm

    you guys are scaring me!! i just did the free trial thing and let it clean 15 things. are you guys saying that this thing will be running all the time now because i did the trial thing??

    [Reply]

    Hilary Rogers (Uniblue) reply on March 26, 2008 11:30 am:

    Hi Rose,
    As mentioned above to Ruth, we were aware of an issue with earlier versions of RegistryBooster, prior to the release of version 2.0.1107.3564. The issue was if you tried uninstalling without first closing the program, the uninstall could have failed half way because some RegistryBooster files were in use by the system and could not be deleted. When this occurred, parts of RegistryBooster remained on the computer (as in your HijackThis Log); however RegistryBooster would not be seen in the Add or Remove Programs list.

    If this is the case, in order to completely remove RegistryBooster, you need to temporarily install the latest version in order for it to appear in the Add or remove programs list again. You can install the latest version from here: http://download.uniblue.com/ub/main/rb/registrybooster.exe

    You will then see it in the Add or Remove programs list, and you can remove it.

    [Reply]

15. Gil said:
    8/19/2007 6:54 pm

    I subscribed to some magazines through Uniblue at one time.
    Also, I bought a hardware item through another Digital River
    subsidiary.

    Right off the bat, I was INUNDATED with spam from Uniblue and, as a result, unsubscribed.

    Within the past 90 days I have CLOSED TWO CREDIT CARDS due to the fact that unauthorized charges were made to them, one of those charges being by a porn site.

    Just who compromised my credit card accounts, and just whether Digital River knows about it, I cannot say. Suffice it to say I am not likely ever to do business with them, or Uniblue again.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 26, 2008 11:22 am:

    Hi Gil,

    After further investigation, Gil posted this comment

    “I WISH TO RETRACT COMMENTS CONCERNING UNIBLUE and DIGITAL RIVER, pending further investigation of unauthorized charges to my credit card(s).

    Although I had made charges to them, the compromise of my card information may have come from another source.

    Sincere regrets and apologies for what appeared to make sense at the time. If the moderator can remove my prior message from this site, I will appreciate it.

    At this point I am not sure where the compromise of my credit card info occurred except for the fact that the intitials DR appeared at the beginning of each.

    I have been offered full cooperation toward helping to narrow down source of the security compromise”

    We also have a strict anti-spam policy, that you can read about in our interview on the PCMech site: http://www.pcmech.com/article/interview-uniblue-makers-of-registry-booster/

    I hope that this clarifies the issues raised in Gil’s post.

    Regards,
    Hilary

    [Reply]

16. Franta said:
    8/20/2007 4:15 am

    Make sure you close the RegistryBooster icon from the system tray (next to the System clock) by: Right-clicking on it and choose “Exit Registry Booster” before attempting to uninstall. Registry Booster is running in the background by default. Close it and uninstall from Add or Remove Programs - No Problem!

    [Reply]

    Hilary Rogers (Uniblue) reply on March 26, 2008 11:31 am:

    Thanks Franta!

    [Reply]

17. Gil said:
    8/20/2007 5:32 pm

    I WISH TO RETRACT COMMENTS CONCERNING UNIBLUE and DIGITAL RIVER, pending further investigation of unauthorized charges to my credit card(s).

    Although I had made charges to them, the compromise of my card information may have come from another source.

    Sincere regrets and apologies for what appeared to make sense at the time. If the moderator can remove my prior message from this site, I will appreciate it.

    At this point I am not sure where the compromise of my credit card info occurred except for the fact that the intitials DR appeared at the beginning of each.

    I have been offered full cooperation toward helping to narrow down source of the security compromise,

    [Reply]

18. Mark said:
    8/22/2007 2:51 pm

    I had the same problem of having my computer hijacked by this software. I used “system restore” to go back to an earlier time (before I had ever heard of Uniblue) and that worked great, it seems to now be gone without a trace from my computer.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 10:55 am:

    Hi Mark,

    As mentioned in previous comments above, we didn’t mean for RegistryBooster to be difficult to remove, or “hijack” a system in any way.

    Regards
    Hilary

    [Reply]

19. peter42y said:
    8/22/2007 9:58 pm

    I also hate programs that could not be removed.

    [Reply]

20. Rose said:
    8/23/2007 4:54 pm

    HELP!! i closed it with task manager then uninstalled thru control panels remove program. shortcut was still there so clicked on it and it went nowheres so i deleted short cut. is not showing on the control panel but when i ran hijackthis….ITS STILL THERE !!!!!!

    [Reply]

    Hilary Rogers (Uniblue) reply on March 26, 2008 11:34 am:

    Hi Rose,

    Please see my response to your initial post above.

    If that doesn’t help, please contact our support team:
    http://www.liutilities.com/support/ticket/

    Regards
    Hilary

    [Reply]

21. Carol said:
    8/24/2007 5:31 pm

    I am in the same boat as Ruth. I have the VISTA program too don’t need another Reigtry Booster. I got suckered into the Uniblue come on tactics….now I can’t get it off! I called the Dell Tech and she said it couldn’t be done…help…and in language a novice can understand.

    thanks…..

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 11:02 am:

    As mentioned above, we were aware of an issue with earlier versions prior to the release of version 2.0.1107.3564. The issue was if you tried uninstalling without first closing the program, the uninstall could have failed half way because some RegistryBooster files were in use by the system and could not be deleted. When this occurred, parts of RegistryBooster remained on the computer; however RegistryBooster would not be seen in the Add or Remove Programs list.

    If you have a version prior to this,in order to completely remove RegistryBooster, you need to temporarily install the latest version in order for it to appear in the Add or Remove programs list. You can install the latest version from here: http://download.uniblue.com/ub/main/rb/registrybooster.exe

    You will then see it in the Add or Remove programs list, and you can remove it quickly and easily.

    Newer versions don’t have this issue.
    Regards
    Hilary

    [Reply]

22. John said:
    8/25/2007 12:33 pm

    To Rose and Carol:
    That’s the same thing that happened to me and what I have been trying to tell visitors here when they insist it can be uninstalled from the control panel. It cannot. It latches onto your registry. You have to go into the registry to get it out. It’s tricky, but can be done.
    There was a gentleman who answered my plea on this Web site who told me how to go into the registry to remove it. I am sorry I didn’t save those direction. Perhaps he will show up again here. These software people are nasty. They hide. The are located somewhere in the U.K. Just try to contact them. It’s impossible.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 11:11 am:

    Hi John, Carol and Rose,

    This can be easily overcome by downloading a newer version from here: http://download.uniblue.com/ub/main/rb/registrybooster.exe

    If you do that, you can easily remove it in the Add/Remove programs

    Regards
    Hilary

    [Reply]

23. John said:
    8/25/2007 12:39 pm

    Carol and Rose:
    Luckily I have found the directions for removing Uniblue. It still was in in sent box.

    You can go to regedit and delete the registry key
    Click start/ run/ type> regedit
    Find HKEY_LOCAL_MACHINE\SOFTWARE\Uniblue
    Right click the Uniblue reg folder and delete.

    To just stop it from loading at startup, Click start/ run/ type> msconfig
    Under the Startup tab, uncheck Uniblue or Registry Booster.
    ***************

    There may be other replies also, but you will not receive any more notifications until you visit the forum again.

    All the best,
    Tech Support Guy Forums

    [Reply]

24. Carol said:
    8/25/2007 12:44 pm

    Thanks, John,

    I went back a few comments and found this. Is it the one you are referring to? If so- where do I find “Task Master”?

    Thanks for the heads up response John.
    I didn’t go through reading the entire review, but bottom line if you aren’t ready to purchase the software…

    You are permitted 15 registry fixes for free. Over 1000 fixes were listed when it ran a scan. The settings on the control panel have it autostarting with Windows and running a scan when the system is started. So I turned those options off before removing the software.

    Then I opened up Task Manager, went to the Programs running tab and aborted a rogue program that was named with an underscore as 1st character and a suffix of .tmp. There was also a rundll - so I aborted that also.

    Went to the control panel and removed software - which states that Uniblue was removed successfully.

    Perhaps I’m old-school in getting rid of stuff, but that’s from observing how software installed itself on Windows 3.1.

    A smart move before running any registry software is to go to Start, Run…, type in REGEDIT then export the entire registry to a file. If you need to revert you can do that with a safe-mode restart and running regedit to import the clean copy of your registry.

    [Reply]

25. Carol said:
    8/25/2007 12:46 pm

    Thanks John,

    I went back a few comments and found this. Is it the one you are referring to? If so- where do I find “Task Master”?

    Thanks for the heads up response John.
    I didn’t go through reading the entire review, but bottom line if you aren’t ready to purchase the software…

    You are permitted 15 registry fixes for free. Over 1000 fixes were listed when it ran a scan. The settings on the control panel have it autostarting with Windows and running a scan when the system is started. So I turned those options off before removing the software.

    Then I opened up Task Manager, went to the Programs running tab and aborted a rogue program that was named with an underscore as 1st character and a suffix of .tmp. There was also a rundll - so I aborted that also.

    Went to the control panel and removed software - which states that Uniblue was removed successfully.

    Perhaps I’m old-school in getting rid of stuff, but that’s from observing how software installed itself on Windows 3.1.

    A smart move before running any registry software is to go to Start, Run…, type in REGEDIT then export the entire registry to a file. If you need to revert you can do that with a safe-mode restart and running regedit to import the clean copy of your registry.

    [Reply]

26. Leo said:
    8/30/2007 1:02 pm

    my 2 cents…
    Thanks to posts on this forum, I was ready to jump through hoops, and it works from the first try, so here it is on WinXP Home Edition:

    1. Disable the autostart option under Options. Click “Apply”.

    2. Open the Windows Task Manager: there are many ways to do it, my favorite is “Ctrl-Shift-Esc” key combination.
    Go to the Processes tab.

    3. Find the process starting with UL or UB, I think it was something like UL???Svc.exe running as SYSTEM, but can’t remember and don’t want to risk installing it again :-). Right-click on it and select “End Process Tree”. Say Yes or OK to the prompt. I take it’s a Windows service that is installed on the machine, so you have to stop it before uninstalling the software. If this is the case, a cleaner way to stop a service is to go to Control Panel -> Administrative Tools -> Services (or get to Services by right-clicking on My Computer and choosing “Manage”), then finding the service in the list, then right-click and choose stop.

    4. Find the process RegistryBooster.exe (if it’s there) and End Process Tree for it as well.

    5. Finally, go to Control Panel -> Add or Remove Programs, find Uniblue Registry Booster and click Remove. This should work.

    If I’m right about the service, technically you should only need to stop the service and then uninstall.

    Good luck!

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 11:33 am:

    The uninstall issue has been fixed in newer versions of RegistryBooster.

    If you temporarily install a newer version, you can easily delete from Add or Remove Programs in the Control panel:
    http://download.uniblue.com/ub/main/rb/registrybooster.exe

    [Reply]

27. Brian said:
    9/4/2007 7:30 am

    Don’t know why my uninstall worked so easily (I did stop it from running via the link in my system tray), but I used Revo Uninstaller and it worked great. Revo is a must-have to uninstall programs that do no show up in Add/Remove Programs, and is freeware.

    [Reply]

28. Leticia Cosman said:
    9/11/2007 11:11 pm

    Uniblue Registry Booster is a trojan and Malware!!! No self-respecting site should give space to this virus. It is trash and like a virus infects the system registry. STAY AWAY!!

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 11:40 am:

    Hi Leticia and other readers,

    I can assure you that RegistryBooster is neither malware nor a trojan.

    In addition to Ryan’s review on this page, you can read other independent reviews of the product, here are links to just a few:

    http://www.overclockersclub.com/reviews/unibluereg/
    http://3d2f.com/smartreviews/0-419-registry-booster-speed-up-pc-the-right-way-read.shtml
    http://www.tweaknews.net/reviews/uniblue_registrybooster2_review/

    If anyone wants to read further reviews, please contact me: hilaryr@uniblue.net, and I would be pleased to assist you.

    Regards
    Hilary Rogers
    Public Relations Manager
    Uniblue Systems Ltd

    [Reply]

29. Alander said:
    9/13/2007 3:45 am

    LOL U PEOPLE MADE ME LAUGH

    i been using it for over a year…….

    u cant uninstall because it always run on ur background the moment windows start?

    hey hey, STOP BEING A LAME ASS AND ASK PPL TO MESS UP REGISTRY

    GO TO THE SETTING AND DISABLE START WHEN SYSTEM BOOTS UP. THAT WAY IT WONT RUN ANYMORE THEN U CAN UNINSTALL WITH EASE

    [Reply]

30. Leticia said:
    9/13/2007 3:28 pm

    Alander,

    Tons of programs run in the background and don’t cause the uninstall problems that the funky Uniblue Registry Booster causes. You must be a company hack or uninformed. Uniblue is trash malware.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 11:43 am:

    Hi Leticia,

    I can assure you that Alander isn’t a company hack from Uniblue. All posts by us have been identified here in the commants.

    regards
    Hilary

    [Reply]

31. Nikola said:
    9/15/2007 10:58 pm

    For all of you guys that have the trial version.
    When you turn on your computer and this thing comes up
    click on ok to scan end when its finished go to Setiings wich is on the right corner of the window and you have the option if you want to run it when windows starts.
    I hope this helps

    [Reply]

32. Serge said:
    9/17/2007 1:40 pm

    I got trial version by being misled by the company. And is very anhappy how it scrued up my registry in order to trigue me into purchase of a full version of their software.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 11:47 am:

    Hi Serge,

    Apologies that you feel that you’ve been misled.

    As my colleague David explains near the top of the comments posted “we do not ‘trick’ our users in any way. We offer an evaluation version of our software as a ‘free scan’ - and this is exactly what the evaluation version is. It allows users to scan their PC to diagnose it for registry problems without the need to purchase. In this way if you dont need the product you dont purchase it.”

    I hope that this helps to clarify the issue here.
    Regards
    Hilary

    [Reply]

33. Ajay said:
    9/21/2007 11:42 am

    Annoying, yes. Malware? Give me a break. What a load of panic over nothing.

    The program has a Settings/Options tab. Go there and uncheck all the boxes.

    Right click the icon in your system tray and exit/close the program.

    Go to add/remove programs in Control Panel, and tell it to uninstall. When it asks you if you really really want to remove this program, tell it “yes”.

    If you can’t get this thing off your computer, try the following.

    1. Unplug your computer from the wall.
    2. Pick up the box thingy, the TV thing, the typewriter bit and that crazy mousy thingy.
    3. Carry them all to the trash bin and insert.
    4. Go to your local Kmart
    5. Buy a pocket calculator
    6. Type “80085″ (hint - it looks like it says Boobs”).

    [Reply]

34. Mary said:
    10/3/2007 9:04 pm

    That’s rude, Ajay, and stupid too. Don’t you think we tried your clever “directions” first? What part of THIS CANNOT BE UNINSTALLED did you not understand? When I “tell it to uninstall” it replies that I cannot uninstall it because something to uninstall it is not installed–and I’m certainly not installing anything else from them! And even if I could uninstall it, it has already messed up my computer, and uninstalling would not repair what it has done.

    It is more than annoying, it is destructive.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 11:51 am:

    Hi mary,

    If you have any problems whatsoever with uninstallation, please contact our Support team, who have a policy to respond within 24 hours, except at weekends or during extremely busy periods. You can get in touch with them here:

    http://www.liutilities.com/support/ticket/

    Regards
    Hilary

    [Reply]

35. POWERSHAKER said:
    10/4/2007 2:47 am

    If you guys would buy a Mac, you could remove your programs easily. Just drag them from the hard drive to the trash and not ADD/REMOVE programs. Let’s face it, no Windows program is truly ever removed. Maybe some, but not most. And, I know those .DLL files aggravate you guys. Man, I don’t know why you guys want to run a Windows native OS. What a nightmare! I love my Macbook Pro 2.4GHZ Core 2 DUO with Tiger OS X. My iSkin is so silky. I just touch it all the time. Hook my iPod up, and synch it with my newly downloaded songs. Make music, cool webpages easier, and represent my company (Apple) with the apple logo on my website. Don’t have to be embarrassed to put the Microsoft on it.

    [Reply]

36. POWERSHAKER said:
    10/4/2007 2:55 am

    I challenge all Microsoft users to start representing their company. Start putting Microsoft stickers all over everything like Apple users put Apple stickers on PC machines to make them mad. I challenge every MIcrosoft user to start representing your company better. Put that logo on everything. At least, you could use your Microsoft logo in a creative way, maybe even do what I did on my website. I made a cool EMAIl thing with a pretty Apple by my face. I mean, when you’re proud of your machine’s company, you reprensent that company right? Share the love so to speak? Why not Microsoft users? Get a bunch of historical blue screen stickers, and go at it. You never know. You might convince someone onto the path of destruction just like the Muslim hoard.

    [Reply]

37. POWERSHAKER said:
    10/4/2007 3:29 am

    10 WAYS TO DO YOUR PART AS AN APPLE DISCIPLE

    1. Those three Apple stickers Apple sent you with your Mac?
    Go put them on three Microsoft victim boxes.
    Windows users are like the Muslim hoard! Be careful!

    2. Write a letter to Bill Gates, sharing your love for Apple. Use Comic to make the letter.

    3. Convert three Microsoft kids to Apple addiction by showing them Warcraft, Neverwinter Nights
    and Pac the Man X on your Mac. Got to get them while they’re young!

    4. Write a song about how much you love your Mac and show us on YouTube.
    The family needs encouragement always, and this would be a clear sign you’re for us - not against us!

    5. Show your friend a picture of Shannon Elizabeth in green Apple tights.
    If he likes porn, tell him Mac can wade through all the viruses to get to the best tail.

    6. Let your PC friend in on the fact that Gene Simmons and his sexy kids own Macbooks.
    Better yet, watch “Gene Simmons Family Jewels” with your Mac on your lap, and
    then say, “Wow, there’s my computer in Gene Simmon’s house! Apple’s for cool people.”
    Honestly, it’s true. We’re cool.

    7. Record Drew Barrymore using her Mac in Fever Pitch
    and give it to a Sox fan who uses Microsoft Windows natively.

    8. Tell your girlfriend she is the apple of your eye, and you need to always keep in touch.
    So, give her a present: a new Macbook. Talk about long, sultry nights in iChat?

    9. Christmas tree? Load it up with Apple ornaments. Tell the family it’s all about Eve eating the Apple.
    After all, that’s what happened when Microsoft joined the computer industry. The fall! The fall!
    Lord help us!

    10. Make an apple cobbler, and eat it while you’re trying to persuade a Microsoft user to see the light.
    How sweet it is!

    [Reply]

38. POWERSHAKER said:
    10/5/2007 3:29 am

    SEND TO ALL MICROSOFT USERS:

    Be Safe: It is not a wise idea to download files from IRC with a Microsoft Windows computer.. Files from untrustworthy sources may contain a virus. Only accept files from people you know and trust. It is YOUR responsibility to be safe and buy a Mac.

    [Reply]

39. BuckarooBanzai said:
    10/11/2007 12:50 pm

    In response to postings 35 - 38:
    OH PU-LEASE. Try to add something useful when you post and leave the MAC vs. PC thing out of it. I have better things to do with my time than read “stuff” like that!

    Now: I just installed UniBlue on my machine and let it clean 15 entries. I still have to try the challenge of removal. I’ll let you know how it goes. My question is this. I was originally impressed by the review posted on this site. The reviewer gave it a 9.5 out of 10. Then I read all the comments from you guys. Does David Risley (I assume he wrote the review) have any response to our comments?

    [Reply]

40. David Risley said:
    10/11/2007 1:19 pm

    Buckaroo (#39),
    David Risley here. Actually, I did not write this article. Ryan Passey did about a year ago. He is another of our occasional contributing writers.

    As for my response, I have indeed been taking note of the comments. Uniblue seems to be a mixed bag. Some like their stuff, others do not. And what I want to know is if this is a PR problem for Uniblue or is there really something wrong.

    We are beginning an interview series here on the site where we will doing written interviews of people in the technology arena. I have approached Uniblue for an interview. They agreed and I have sent them the interview questions. Several of the questions ask them to address some of these user concerns. So, my hope is that I will be able to soon publish direct feedback from Uniblue on these issues, and these comments played a direct role in several of the questions I asked them.

    We shall see if they respond.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 26, 2008 10:48 am:

    Hi everyone,

    We did indeed respond to David’s request for an interview, and you can read the full interview here:

    http://www.pcmech.com/article/interview-uniblue-makers-of-registry-booster/

    Regards
    Hilary

    [Reply]

41. BuckarooBanzai said:
    10/11/2007 2:30 pm

    David (#40)
    Great to read your response. I just followed instructions given in previous postings and had no trouble unistalling Uniblue. Following the unistall, I rebooted and checked the registry. It was clean.

    On the other hand. Yes! Uniblue did try to hijack my system and it could be much more straight forward to remove than it is.

    To answer your question David:
    1. Something is wrong. It is difficult to exit the program when running and difficult to uninstall. As many others have expressed. This can be extremely frustrating.

    2. This _IS_ also PR problem for Uniblue. Strong-arm tactics rarely encourage customers to purchase products. It definately had a negative impact on me. I will not be purchasing the software.

    [Reply]

42. Tyler Thompson said:
    10/11/2007 5:19 pm

    As a note, when I was given Uniblue software to review, it never worked correctly for me, and I was blown off. I will wait for a response from the company, but I certainly was not impressed.

    [Reply]

    Hilary Rogers (Uniblue) reply on March 27, 2008 12:02 pm:

    Hi everyone,

    I got in touch with Tyler, who very kindly responded to my email about difficulties with a product a while back.

    His problems concerned a product that has since been discontinued.

    He outlined the issues he had and we’ve looked into these. We always take feedback very seriously.

    His issues didn’t concern RegistryBooster, but we’d like to thank him for his cooperation, and taking the time to clarify the issue.

    Regards
    Hilary

    [Reply]

43. Jtisch said:
    10/11/2007 8:52 pm

    I don’t know whether Uniblue is good or not. That’s not the point. It hijacked my computer and I don’t like it. To me that’s an invasion of privacy. I had it on my computer whether I liked it or not and could not get it off. Every time I started my computer it ran. It invaded my registry. The average computer user doesn’t know how to clean out these pirates from the registry and they shouldn’t be messing with a registry anyway if they don’t know what they are doing. Fortunately, I met a tech on this site who taught me how to do it and I’ve kept the solution on my computer as a Word document. Regarding this company: It is offshore and there is no way to get in touch with them, I know because I tried several times.
    jtisch

    [Reply]

44. yura said:
    10/16/2007 4:58 am

    Dear all,

    I see that all of you are pissed off with the software. I felt obliged to give my opinion on the software.
    I have tried and am trying the following softwares for cleaning system and the registry for many years through earlier versions.
    System mechanic 7, tuneup utilities 2007, registry mechanic ver. 6.00.750, Norton system works 2006, fix-it utilities 7,

    The first three were and are my favorites, until I installed the registry booster. The RB was able to repair one of my problems with Out Look Express while none of the others were able to do so. I am quite satisfied with the software as far. I am not a software specialist but because the Microsoft operating systems always get full of bugs you always need a good cleaner or you have to reinstall the system from time to time. If you want to be bug free it is best to go for Mac systems, or use the above softwares for cleaning and having a fast PC.

    [Reply]

45. Chris said:
    10/19/2007 9:33 am

    FOR EVERYBODY LOOKING TO REMOVE. CLOSE THE LITTLE ICON ON THE BOTTOM RIGHT OF SCREEN, NEXT TO CLOCK! SIMPLY RIGHT CLICK, ‘EXIT REGISTRY BOOSTER’, FINALLY WORKED! CAME RIGHT OFF IN THE ‘ADD REMOVE PROGRAMS’

    [Reply]

46. Rick said:
    10/19/2007 1:28 pm

    I have been running Reg Booster for several months and am pleased with how it has cleaned stuff out. I am not a nerd and approach utilities very cautiously. It was referred to me by BitDefender, AV software, which I am likewise pleased with, so I had some confidence in it. I ran their trial and it found many hundreds of errors, so I paid for the activated version. Haven’t been disappointed. I always run it manually - easy to set up in settings - and I haven’t been unhappily surprised yet.

    [Reply]

47. Ian said:
    10/21/2007 5:46 am

    I made the mistake of installing the trial software on my PC. My machine is running at stone age pace which means the uninstall process has taken me 4 hours so far and is still unsuccesful. I am working through the various suggested fixes but like others before me simply uninstalling from the add/ remove programs has not worked.This company need closing down.

    [Reply]

48. Michael said:
    10/26/2007 11:18 pm

    A lot of software can be difficult to remove if it is actually loaded into memory during the removal process.

    What happens is that (if the software is not well designed), parts of it will be removed but some artifacts may still be active.

    The following MIGHT provide a solution:
    1. re-install the offending software (yes, I know that’s scary).
    2. load the software and find the options/setup menu and disable all such things as “run in background” or “run on startup”.
    3. close the program
    4. reboot
    5. now run the delete software option from the control panel — this time the undelete should complete successfully (and will remove previous garbage, too).

    [Reply]

49. Joe said:
    10/29/2007 12:44 am

    I also was tricked into installing the trial version and since it found more than 300 errors I thought about purchasing it. I decided to first see what others were saying and after reading this site decided to remove it. It was very simple.

    Exit the program from the bottom right corner (right click icon and exit.

    Go to add/remove programs and click remove.

    Pffffft! It was gone.

    I re-booted to make sure and there is no sign of the program. I have Windows XP Home Edition.

    [Reply]

50. Jeff said:
    11/7/2007 3:36 pm

    Downloaded a trial version to try out. Running Win XP Pro, SP2 (fresh install), on a very fast system with multiple 15K SCSI HDs, 5 GB of dual-mode DDR RAM, etc., Uniblue Registry Booster slowed system startup by nearly a minute (approx. 80%). Decided I wasn’t interested in purchasing it, but as an experiment, having read the preceding posts, I decided to disable it rather than uninstalling it, using Start/Programs/Windows Defender/Tools/Software Explorer/Startup Programs/Uniblue Registry Booster/Disable.

    [Win XP/Windows Defender reports the following info regarding Registry Booster:

    File Name: RegistryBooster.exe
    Display Name: Uniblue Registry Booster
    Description: Uniblue Registry Booster
    Publisher: Uniblue Software
    Digitally Signed By: VeriSign Class 3 Code Signing 2004 CA
    File Type: Application
    Startup Value: C:\Program Files\Uniblue\Registry Booster 2\RegistryBooster.exe /S
    File Path: C:\Program Files\Uniblue\Registry Booster 2\RegistryBooster.exe
    File Size: 1885464
    File Version: 2.0.1114.3657
    Date Installed: 10/29/2007
    Startup Type: Registry: Current User
    Location: Software\Microsoft\Windows\CurrentVersion\Run
    Classification: Not yet classified
    Ships with Operating System: No]

    Note: Windows Defender (available as a free download from Microsoft here:

    http://www.microsoft.com/athome/security/spyware/software/default.mspx

    for users of an “authenticated” XP OS, and built in to Win Vista)

    classifies startup programs as “Permitted” (i.e., start automatically at bootup), “Disabled” (do not start automatically), or “Not yet classified” (which simply means that Defender does not recognize them and therefore cannot accurately state whether they start automatically or not. Uniblue Registry Booster falls into this last category, Not yet classified.)

    When I changed the setting for Uniblue Registry Booster to “Disabled”, and rebooted, Unible Registry Booster overrode this change and again ran at startup. When I re-examined the info for it in Windows Defender, rather than finding the entry changed back to “Not yet classified” or even changed to “Permitted”, what I instead found was that the program had allowed the change to “Disabled” to survive but had simply spawned a second, whole new entry (listed immediately prior to the original one), but again with the setting “Not yet classified”. So the program apparently resists being disabled (”perhaps” as a legitimate self-defense mechanism to avoid being disabled by Trojans or other malware), by replicating its startup registry key with the original value.

    This behavior may help to explain the difficulty some readers have in disabling or uninstalling it. I assume the reader who found going into Registry Booster’s settings and disabling it from running in all ways there, and then deleting the product, may be the best way to overcome the product’s tendency toward self-preservation.

    [Reply]

51. Larssi said:
    11/8/2007 2:15 pm

    Hiya!

    It sure seems that you’re not the brightest geeks in the world, hey? I had problems with Uniblue products - they made my computer crash. After several unistallations it finally started working. If uninstalling is so hard thing to handle, go for Your Uninstaller!. It’ll wipe your problems away.

    Cheers,
    Larssi

    [Reply]

52. Robert said:
    11/8/2007 11:34 pm

    Hello to all

    I have been reading some of the posts, and I have to say that the people who cannot remove the uniblue program probably don’t have sufficient computer skills, because it is very simple, also any post here should be on how the program has worked or non worked, I have not used this program as of yet but plan to, registry heath is important on any computer and it does not matter if your are running XP or Vista, both can benefit by keep your registry free of clutter and also the defragmenting, this all helps your computer run more efficient, it’s like changing the oil in your car…. I will post my final review after loading it and running it through it’s paces.

    Regards
    Robert

    [Reply]

53. Patrick said:
    11/9/2007 12:57 pm

    Used Uniblue Reg Booster and also Registry Mechanic and Aulogiics Boostpeed.
    Uniblue- fantastic program worked like a treat and never had trouble- I am verye surprised to see the other posters had so many issues.
    PS- Vista is a heap of ship- most advanced programs conflict with it and it has major issues in allocating memory. I ah to uninstall Premier for XP to get $000U music programs to work
    Ubuntu and Linux are far superior to Vista, as is Apples’ new Leopard OS/X- streets ahead.
    Pity MicroSoft has the stranglehold on PC platforms- otherwise we may actually get an orange instead of a MS lemon. I hate that greedy nerd Gates.

    [Reply]

54. Computer Gig said:
    11/12/2007 11:14 pm

    I don’t like this little application at all.They all put a lot of money on advertising and treat u like a stupid newbie.

    [Reply]

55. wade winters said:
    11/15/2007 3:10 pm

    RB 2 is killing me. I bought two copies, because it handled some severe problems I had with my laptop. I have had it just over a month and both laptops have a “Runtime” error and won’t complete a scan. I can’t get any response from the company, but they do have a $9.95 Premium Support program. Isn’t that wonderful. $60.00 and a screwed up computer. Avoid this product. I am going to try to stop my credit card payment. Wish me luck.

    [Reply]

    Hilary Rogers (Uniblue) reply on July 9, 2008 5:16 am:

    Hi Wade and other readers,

    Everyone gets premium 24/7 support for free. We used to offer support for a premium but that was well over a year ago. Also, if for any reason you aren’t satisfied with any product that we offer, we offer a full 30 day money back guarantee.

    Regards
    Hilary

    [Reply]

56. hkbs said:
    11/20/2007 7:06 am

    Uniblue trial was recommended by Acronis whose True Image backup software I am very happy with so I had no idea how much trouble I would have with Uniblue.
    Having run the trial and fixed 15 errors, I became a bit suspicious and exited via the icon on the status bar.
    I then did Start/All Programs/Uniblue/Uninstall.
    I checked on Control Panel/Add and Remove Programs - Uniblue wasn’t shown.
    I ran msconfig and saw that it was still shown in the Startup so I disabled it and rebooted.
    Uniblue is still shown in Application Data in Explorer and there are various keys in the registry.
    I tried System Restore to several points but on restart, I get the message “cannot restore to earlier point, no changes made”.
    I have read all the messages above and have tried all the suggestions. Can someone PLEASE tell me how to get rid of this stuff?

    [Reply]

57. kraymah said:
    11/21/2007 3:32 pm

    i don’t know about you guys but uniblue to me is iight…….i had so stuff i moved off my pc and backed up to a dvd…..ran unblue and i saw alot of shortcuts and other stuff leaft behind…i ran it twice…the first tim deleted all wat waz found and the second time…i found nothing…..registry bosster and and speed up my pc 3 to me are good programs

    [Reply]

58. lulz said:
    11/24/2007 4:28 am

    I just deinstalled it and it looks like its gone but when i check msconfig its still listed under “startup” but i cant see it in my “running processes”. Anyone know how to get rid of it so it wont even show in msconfig? I unchecked it so i think it doesnt do anything but still kinda annoying.

    [Reply]

59. Ray said:
    11/28/2007 3:14 am

    I’ve read the the whole tread and find it hard to beleive
    that so many people didn’t like it, or didn’t work, as I’m very happy with the program and it does what is supposed to do V2.0.1092.3366. I guess some got to try earlier versions of the program and not as well developed. As for
    the uninstalling thing I’ve got Your Uninstaller and use it often when trying other software and hasn’t let me down
    yet.

    [Reply]

60. Bobbo said:
    11/28/2007 3:40 am

    Even after uninstalling the program, removing the icon from the tray, and dumping the program from Task Manager/Processes, it is still embedded in the Registry, in multiple locations and ways. In addition to the removal routines mentioned above (kill the System Tray icon dump the program from Task Manager/Processes and Task Manager/Applications (if it’s running there), and Uninstall), go to the Regedit/Edit/Find function, and search for all occurrences of Uniblue. Remove them all. You may find that there’s a “spyware” program that operates along the same lines, also a Uniblue product, that is embedded in one or more of the Uniblue folders as well. Dump it at the same time. There may be others. Dump anything in a Uniblue folder. Recheck Task Manager/Processes and Task Manager/Applications to make sure no Uniblue products are running when you reboot.

    This should purge your system of the program.

    [Reply]

61. Tech3 said:
    11/29/2007 5:58 pm

    Well, it may well be malware? Whatever it is it doesn’t sound much use to me!

    Its funny how people are defending it when it cleary causes people alot of problems. How can something be good that causes alot of problems?! Cmon, that doesn’t sound logical to me! I mean its common sense really isn’t it?
    I wouldn’t let this thing ’scan’ my registry for 100 bucks! More like ‘modify’ my registry! If it needs ‘modifying’ then I will do it thank you very much.
    Wouldn’t touch it with gloves on…..

    [Reply]

62. Tech3 said:
    11/29/2007 8:33 pm

    Jtisch comment 43 …. personally I agree…

    [Reply]

63. Tech3 said:
    11/29/2007 8:41 pm

    Jtisch comment 43 …. personally I agree much…
    I am having to look into this because a ‘beginner’ has had problems….
    That’s not good when we are trying to learn things and it’s already difficult anyway. Programs that offer help yet may cause problems…. help is one thing but it all depends on ‘what kind of help’ !!! Help may well be hinderance…. “if it works, then don’t fix it”… famous last words….

    [Reply]

64. Derek Iannelli-Smith said:
    12/5/2007 12:40 pm

    I agree with much of the negative reviews I read above. I purchased the product last week, and becuase it had “Microsoft Business Partner” all over it, I thought I might have finally founds something that was going to work. However, I too had the same issues as others listed above, and although it fixed a bunch of stuff (registered version of the suite), I ended up having to uninstall it on my home/work machines as it was a resource hog, etc. I highly recommend http://www.answersthatwork.com and the admins who use it lable uniblue as a virus… I thought it was hilarious…. incidently, I registered TUT and it has significantly assisted my home/work machines to run faster, and explain what it was doing in english.

    [Reply]

65. WindowsAdvisor said:
    12/6/2007 7:23 am

    I just purchased the software and must say that I was surprised of how much it actually increased the performance of my PC. Had an annoying application error that is now fixed thanks to this software. So, I must say that I cannot agree to the above comments. I find it very good and well worth the money.

    [Reply]

66. Caz said:
    12/7/2007 8:35 am

    I have to laugh reading some of the comments here, especially those whining about RB leaving it’s mark in their registry!

    Just about everything you remove leaves a trace behind, no matter how good your uninstaller is… it’s forever been a problem with Windows Registry and is NOT the fault of Registry Booster or any other program you’ve ever installed or uninstalled. Registry Booster seems to fix most, if not all, of these registry problems, but obviously can’t fix it’s own traces from registry once you’ve gone and removed it! So if you are that upset about it, use the manual removal from registry suggested by several previous posters.. or better yet if you are that uneducated in how the system works, get a tech officer to do EVERYTHING for you… even if your tech support is a dumb as mine seems to be, you at least have someone else to blame rather than your own inadequacies.

    As for me, I’m very happy with this program. I’ve been running this laptop for over 3 years now, and it has slowly developed little annoying errors and been slowing down…. lately a problem with Windows Explorer has crept in that crashes it, closing all my open windows and annoying the hell out of me. Well, after I installed Registry Booster the problem disappeared! I’ve been five days free of the problem, when previously I’d be lucky to go more than an hour without all my open windows closing through the explorer crash.

    And for most of the dumbasses here who don’t understand how Windows works, I’m talking about Windows Explorer, not Internet Explorer…. for the morons, Windows Explorer is the one that lets you open folders etc, and locate your programs and files… dead annoying if it crashes, especially when you are trying to open a folder.

    [Reply]

67. hmcubcr said:
    12/17/2007 11:06 am

    thx, glad i chk’d this forum. i was about to install registry booster, (but have burned in the past) so a litle leg work probably saved me some frustration..

    [Reply]

68. David said:
    12/21/2007 12:23 am

    I just installed it on my computer and had no problems with uninstalling it. Although I had the full version, not trial, so maybe it does something I’m unaware of during trial version. Even though I have tuneup utilities I found this while looking for a problem with a program running in my task manager. I used it and it detected 100 errors that tuneup didn’t. I repaired and defragged and tuneup still didn’t detect any more errors after that, and my comp ran a little faster I think, or maybe it was just because I restarted. But it seems fine as a program. I went into start, all programs, registry booster, and hit the uninstall reg booster and it was fine.

    I also denied the program to access to changing the registry to start during startup. I’m good like that.

    Trial version sucks though, you can only repair like 15 errors.

    [Reply]

69. David said:
    12/21/2007 12:28 am

    I should also note that after I uninstalled it and ran tuneup’s registry cleaner, the only errors it detected from my registry were history lists or something like that(which is normal whenever you uninstall stuff or delete stuff off your computer). There were no activex or program registry errors at all. It also didn’t leave a folder or any data behind in my program files folder, or under control panel, add and remove programs.

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70. Milbo said:
    12/31/2007 9:50 pm

    If you look at those stats it is obvious that a 1 second decrease in start up (see trial 2) times is nothing and for $29-95 is a rip-off. The fact that you advertise the product in banners on your site is only ever going to damage your reputation. It’s a shame when people make their corrupt intention so open for all to see. I’m glad that young people aren’t stupid enough to fall for it!

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71. John Thomas said:
    1/7/2008 4:03 am

    I’m going to check out this software and will report my findings, but I must confess something. It irritates the hell out of me that I’m forced to investigate and deal with these nagging Windows issues. I was forced into the PC world for professional reasons years ago. Otherwise, I would have remained with Mac, plain and simple. I just purchased a Dell Precision M6300 mobile workstation after a very disappointing investigation into the possibility of FINALLY stepping into something like a MacBook Pro…oh well, I’ll look into it again in another 3 years. BTW, this is not some Mac vs PC exercise, but merely a statement of truth: one machine remains vastly superior and the other stormed the world via slick marketing while attempting to imitate the former. If all of us were Mac users, all this buzz and consumption of precious time would be moot…although in all fairness, we would spend some of the time batting around Mac annoyances

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72. Zoo said:
    1/16/2008 4:25 am

    Alot of the issues on the windows platform can be isolated. The Registry, you and edit the startups in HKEY_Local_Machine and HKEY_current_user, in software/microsoft/currentversion/run for both each hierarchy subkey. Also, you can make a backup, of your entire registry, or just individual HKEY’s or even for programs. You might also find Mandriva linux interesting John. I have been working with mandrake since 2004 in the spring, and carried on into when they changed to mandriva because of connectiva. Also I spent about 2 years with debian, and 1 1/2 years with ubuntu. Even with Xandros, gentoo, fedora core, FreeBSD , PC-BSD and the many other distributions. You can get a different feel of how controlling you can be of the operating system. In which with modern kernels. They are compiled for i586, i686. XP alone is compiled for i386. If Microsoft would really get into kernel hacking, release the code to developers, reverse engineers, coders, etc, hackers.. Windows would be changed forever. People would be using whatever desktop environments they want, and not having to stick with the window manager for windows, “Explorer” aka explorer.exe. Also for deciding to edit services, aka daemons. and literally controlling every aspect of the system. And say they needed to update the kernel, to support some exotic hardware of theres or to get it working to maximum potential, they could do so. Its 1 thing to optimize windows, but then its another thing when you isolate it inside a secure linux distribution with vmware workstation

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73. Zoo said:
    1/16/2008 4:35 am

    Sorry for my typos, I worked a long day @ O’Reilly Auto Parts” . Then I finished up working on 2 systems for 2 clients. Big $ involved :-), and also was doing some coding on mandriva. Also I wanted to state, its more of configuration files you deal with in linux, rather than a registry that yo have to worry about crashing. Another thing I encourage, is teach yourself how to source compile, study the linux file directory structure, linux kernel. Learn how to write simple bash scripts, and then study into whatever else you want to master. You can do anything you put your mind to. Forgive me again if my grammar is off, I didn’t intend for this to be professional. I wish I had better English skills, however English was 1 of my subjects in school I hated with a passion. Dont’ hesitate to send me an email @ clintsnet@hotmail.com or clintsnet@gmail.com ::: I’m working on a website this year for my business.

    Hope Everyone is having a good new year so far.

    Clint
    nick/net alias= Zoo

    [Reply]

74. Paulette said:
    1/20/2008 11:21 am

    To All the contributors on the Uniblue dialog: you all are great and better than any chat room. I fell upon this dialog researching Uniblue and other clean up software. I laughed very hard this Sunday am, and I do have the trial version–if you all get time, can you recommend your favorites in registry clean up ???? I’ll let you know if I can disengage the trial, you all are the best! Thank you!

    [Reply]

75. Metal said:
    1/30/2008 10:02 am

    I’d like to share past experience with the product. Hope you are listening. Annoyances, Constant start-up although i unchecked it 50 times in every way possible, uninstallment, ect. I got the Full Version, seeing as i have SpyShredder installed into my computer, and saw that it fixed it out. But, not only did the SpyShredder find it’s way back through to my computer from Uniblue Uninstallment because i was too slow to uninstall Uniblue, but complete uninstallment is a harrasment. i’m just about to follow Ajay post 33, with the acception to the last step. I dare those people who love it, or found that easy uninstallment was the way to go, to either do a complete tower scan, full thorough look into life and tell me you haven’t found 50 more things on uniblue RegistryBooster. For those stupid enough not to, i suggest installing all the malware you can, send it out to people, then see if RegistryBooster can fix that.
    Thank you for your time
    Metal

    [Reply]

76. RobertC said:
    2/2/2008 12:57 pm

    There must be two versions of this company, software etc.
    Luckily I chose the right one! (by chance?)
    A bit over a year ago, I found and purchased one of their products and then purchased their Powersuite, which included the original product that I had purchased. After a couple of e-mails they refunded the cost of the original product - the whole amount I think! All sorted within a week of the original purchase. Not Bad!
    Since then, I have being using several of their products, including SpyEraser and Registry Booster and they have been Good to Very Good, with no real problems.
    The Registry Booster window won’t go past the edge of the screen; it just stops at the edge so it cannot be moved from the centre of the screen. However it can be minimised, so it’s no big deal, which is why I haven’t reported it.
    I have had other, similar, software from other companies and, while I didn’t conduct a controlled experiment, I have found that their software does a reasonable to good good job in keeping my PC clean and not screwing it up.
    My only puzzle is that I haven’t found many reviews on it.

    [Reply]

77. Zoo said:
    2/3/2008 3:00 am

    with certain applications developed.. they might have dependencies with .Net Framework 1, 2, and 3, so I recommend you install the .Net Framework packages :), That should fix your issue, I tested the RegistryBooster when it was released, same with spyeraser, and speedupmypc, speedupmypc, required dependencies, if not met.. it would cause a conflict at system startup.. in which when installed, values are thrown into HKEY local machine, etc, software, windows, currentuser, run, just like we do in the linux world , and even with unix.. If dependencies are not met for the program, because of how it was compiled.. optimized etc.. the program will hot work right.. same applies to software for windows. Developers are developing this software, usually alot in C, and C++ etc.. Visual Studio, python,

    [Reply]

78. Horrible UniBlue Registry Booster said:
    2/12/2008 12:14 pm

    UniBlue Registry Booster = Horrible SCAM PROGRAM! .

    Like so many across the web, I had the exact same problems with this SCAMWARE! I don’t give a damn that Microsoft has supposedly “Certified it” or whatever! That’s not saying a lot coming from them. Microsoft is not known as the most ethical company in the world and they constantly make “mistakes”.

    Bottom line - With this many people all over the world having the exact same problem with UniBlue Registry Booster, its far more than just coincidence.

    1. There is no uninstall command available in the Start-All Programs menu for Uniblue. That’s the first sign of SCAMWARE. Make their program nag you and then make it very hard to uninstall.

    2. You run the program, the window won’t enlarge making it difficult to use and make decisions on what to let it clean. Another sign of a crappy product.

    3. Tried all the suggestions and got the same scam error code 000unist not found or whatever.

    4. Went to the program file and tried to activate the “kill process” and then the uninstall - same results - nothing.

    5. They bury this thing deep in the registry with no easy means of unburying it, and they don’t want you to uninstall it, they want you to buy it!

    6. Finally got this crap off my system via Revo Uninstaller!

    [Reply]

79. Drew said:
    2/18/2008 3:26 am

    Maybe I’m missing something, but…

    I installed the trial versions of RegistryBooster and SpyEraser a couple of weeks ago. RegistryBooster found almost 2000 registry errors and fixed 15. This system has been around a long time, probably started as an NT system, then upgraded to Win2K, then XP…

    I still haven’t decided whether to buy it or not — I’m more than a little concerend about deleting too much — I had this with a version of Norton SystemWorks a few years back.

    I decided to uninstall the trial versions — I always stop the programs in the system tray, anyway… All I had to do is a control panel/add or remove programs/ and they’re gone. I really don’t see what people are bitching about. I’ve been a PC power user for over 20 years, but no special skill was needed here.

    [Reply]

80. Emily said:
    2/18/2008 4:11 am

    Unlike most of you, I actually purchased the program and let it run. Arghhh! Afterwards none of my programs worked properly. Finally i just gave in and did a complete factory fresh system restore.

    I’ve concluded from the experience that registry repairs are risky at best

    [Reply]

81. Chris said:
    2/21/2008 3:56 am

    Stupidly enough, as a computer novice I followed the wrong order and purchased the RegistryBooster before reading the rather enlightening statements in this column. This turned out to be a truly fatal error: after running the program, my computer - like Emily’s - malfunctioned to such an extent that I had to set it up again from scratch..

    [Reply]

82. Malta Business Directory said:
    2/26/2008 5:45 am

    I bought Uniblue’s RegistryBooster and I must say that I am very happy with the product. My PC is working much smoother now and the start up time has decreased significantly. To be honest I don’t know why so many people are leaving bad feedback about RegistryBooster.

    [Reply]

83. Hilary Rogers said:
    2/26/2008 11:43 am

    Hi PCMech readers

    I’m Hilary Rogers from Uniblue. I have read all the comments with interest and have noted all your concerns. I hope that I can set the record straight on a few of the posts above!

    We are aware that some users who utilized trial versions (free scans) had difficulty in uninstalling the software. This wasn’t intentional, and this was caused by the fact that the software was running in the System Tray when the user tried to delete the program. This wasn’t clear to many users, and, once alerted, we acted on it immediately. In response, we have developed a new feature which closes the program automatically when the user starts to uninstall. These free scans are diagnostic - RegistryBooster alerts the user to any potential problems in the registry.

    The free scan’s intention is for users to evaluate their computer before purchasing the full product. It is marketed as a free scan, not a free “solution”. To evaluate the error fixing capabilities of Registry Booster we included 15 error fixes. It is understandable that if we gave away a free trial version which fixed all registry errors (even for a short period), then many people would see no point in purchasing the full product.
    You can read some recent professional evaluations of the full version of RegistryBooster 2 here:
    http://www.overclockersclub.com/reviews/unibluereg/
    http://3d2f.com/smartreviews/0-419-registry-booster-speed-up-pc-the-right-way-read.shtml
    http://www.bjorn3d.com/read.php?cID=1195
    http://www.tweaknews.net/reviews/uniblue_registrybooster2_review/

    If customers decide to buy the full version and aren’t satisfied, then we offer a 30-day money-back guarantee.

    You can read about our strict spam policy in the interview on the PC Mech site:http://www.pcmech.com/article/interview-uniblue-makers-of-registry-booster/. We do not send or tolerate spam in any way.

    If anyone has any other questions about the product, or needs support, then you can email me directly: hilaryr@uniblue.net

    I hope that this information will clarify some of the issues, but if not, please get in touch

    [Reply]

84. Rob said:
    3/8/2008 2:24 pm

    What are you people idiots? Just stop the program from running in the background and uninstall it. Took me 10 seconds if even. If you can’t figure that out, you shouldn’t be downloading and installing software from the internet to begin with. Perhaps this is why your registry is messed up to begin with hmmmm?

    [Reply]

85. dev said:
    3/14/2008 4:46 pm

    i used this for awhile now and its great. the only thing i didnt like is that it autostarts and you cant disable it in the program itself(the button doesnt work for me) however i just went to msconfig and disabled it there and it worked.

    [Reply]

86. JanAtheCPA said:
    3/26/2008 10:46 pm

    I have been using a little utility program for years which “looks over my shoulder” whenever I install or update a program - it’s called WinPatrol and when I installed RB2 to try it out, WinPatrol alerted me that the program wanted to install itself as a Startup program, to which I said “No”. Simple! It also views and manages cookies, tasks, services, etc., and the Plus version gives you info on obscure startup programs and services so you can identify them. Great little program.

    Anyway, I have read enough positive reviews from technically-savvy users about RB2 that I will probably buy it. However, I will see what happens the next few reboots - if it wants to install into startup every single time, that’s not good, as I prefer to have more control and run things like this manually - I already have what I think are too many processes that have to run all the time. I also keep my system tray fully-viewable so I can close down certain startups that I know aren’t needed the rest of the day after they’ve run once. Keeping your PC clean is a full-time job, people!

    Now, if you want to complain about supposedly legitimate software that takes control of your computer, is buggy, leaves traces all over the place, constantly tries to reinstall startup options, and often doesn’t do what it promises because of hard-to-find conflicts, try Adobe Acrobat Professional. Good lord, what a mess that software is - and it costs a bloody fortune. I’m looking for a reg cleaner that w