In Florida (where PCMech is based) the local residents have been complaining for months about the, said politely, less-than-stellar telecom/broadband service by Verizon. Scores of people have reported how poor the customer service is and that the company takes far too long to fix physical issues such as broken phone lines. At this point it’s turned into a safety issue. If you can’t depend on land-line phone communications – the most basic service offered by telecom – how can you trust them?
It turns out that the poor service is not limited to the Sunshine State. Ten other US states have chimed in and said they’ve encounter the same Verizon crap-o-rama as well.
Have you encountered the runaround with Verizon? If so, you’re not alone.
See source link for more details.
[Source: TBO]
Yep, here in houston I’ve had to deal with Verizon taking a dump and losing the connection every hour, or just not loading a webpage at all. I am thoroughly pissed because Comcrap, while it still has its issues has been running rock solid but still slightly expensive while verizon decided to give me the 32kbit/s download speed finger. DSL should die.
If HOUSTON has a problem…you can bet it’s ridiculous in NYC! And it doesn’t matter WHAT kind of service you purchase from them.
TWC too has its “issues,” but ever since I dumped Verizon DSL and took a triple play package from TW, I’m not only in the 21st century, but my total costs (HDTV service/landline telephone/broadband)are much lower than TV from TW and b’band/phone from Verizon.
Can you hear me now?
Giovanna