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Old 01-05-2006, 01:25 AM   #12
glc
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Join Date: May 2000
Location: Joplin MO
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No, you do NOT need any modem installation software unless it's USB - and if that's the case, you can't use the router anyway.

Power off the modem, router, and PC. Connect the phone line to the DSL jack on the modem, connect the Ethernet jack from the modem to the router, use the WAN port on the router, use a standard straight CAT5 patch cord. Connect another standard patch cord from port 1 on the router to the PC's Ethernet jack. Power up the modem and let it go through its sync process, when the DSL light is steady green (takes about 30 seconds) then power up the router. Then power up the PC and log into the router. Can you log into the router? If so, do the PPPoE setup. If you cannot log into the router, do another hard reset, reboot the computer, and try again. If the DSL light on the modem is flashing, you don't have sync. If it's off, there's no DSL on that phone jack. If the WAN link light is off on the router, the router doesn't see the modem. If the light or lights for Port 1 on the router aren't on, the router doesn't see the PC. If either of the last 2 are the case, try different cables. If the DSL light is not steady green on the modem, call SBC. You should have 3 steady green lights and a flickering activity light on a properly operating modem which sees something on its Ethernet port (i.e. the router). If any RED light is lit on the router, it has an internal error.
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