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Byte 2.0 · 02-26-2006, 07:22 AM

Sync no surf, can't connect to your Router? simple test
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OK, as many of you know I deal with several ADSL modems and Cable modems in my line of work. I deal with allot of the Tough cases at work and some of the most difficult ones are when everything is OK, on the NSP/ISP side.

Some of the tough ones are with several types of Winsock damage, some of which LSPfix is even unable to correct.

Example, you have your router connected to your NIC and you can pull an IP address from the router but are unable to surf into the interface of the router.

Example 2, you have a PPPoE (DSL Connection that users a user name and password to connect) you are able to connect pull an IP address but still can't surf.

Example 3, you have a cable connection, pull an IP from your provider but are unable to surf.

Here is a simple test to get started to see if the problem is on your side.

Go to the ms dos prompt inside windows.
Windows 2000/xp
Start > Run cmd
Windows 98/ME
Start > Run >command

type in ftp 127.0.0.1

What you are looking for is the error message you get back.

If you get a Socket 0, Socket 10047, or Socket 10093 then you have a damaged winsock and you will not be able to surf pages on the INTERNET or even surf into your own Router.

There are several Fixes available, depending on OS/Error combo and I would like to try to build a bit more of a check list and suggested fix, however time is a limiting factor.

Also, there are other ways to find out if you have a damaged winsock.
If you are connected but can't surf, pulling IP from your ISP.

If you can ping IP but not Host, Example

from command prompt
ping 216.239.41.104 (google)
and you get your replys

ping www.google.com gives you an error like unknown host.

IF both of those are true and you try an FTP command you will most likely get a socket 10047 which means you will not be able to surf, until it is repaired.

On my current, prefectly working connection, when I do that command I get connection refused.

If you get error 10047 it is to run a winsock repair program.

WinsockXPFix is currently the best program I know of to repair this type of Damage.

02-26-2006, 07:22 AM	#2
Byte 2.0 Member (12 bit) Join Date: Aug 1999 Location: Secret City (Oak Ridge, TN) Posts: 3,273	Sync no surf, can't connect to your Router? simple test Sync no surf, can't connect to your Router? simple test ________________________________________ OK, as many of you know I deal with several ADSL modems and Cable modems in my line of work. I deal with allot of the Tough cases at work and some of the most difficult ones are when everything is OK, on the NSP/ISP side. Some of the tough ones are with several types of Winsock damage, some of which LSPfix is even unable to correct. Example, you have your router connected to your NIC and you can pull an IP address from the router but are unable to surf into the interface of the router. Example 2, you have a PPPoE (DSL Connection that users a user name and password to connect) you are able to connect pull an IP address but still can't surf. Example 3, you have a cable connection, pull an IP from your provider but are unable to surf. Here is a simple test to get started to see if the problem is on your side. Go to the ms dos prompt inside windows. Windows 2000/xp Start > Run cmd Windows 98/ME Start > Run >command type in ftp 127.0.0.1 What you are looking for is the error message you get back. If you get a Socket 0, Socket 10047, or Socket 10093 then you have a damaged winsock and you will not be able to surf pages on the INTERNET or even surf into your own Router. There are several Fixes available, depending on OS/Error combo and I would like to try to build a bit more of a check list and suggested fix, however time is a limiting factor. Also, there are other ways to find out if you have a damaged winsock. If you are connected but can't surf, pulling IP from your ISP. If you can ping IP but not Host, Example from command prompt ping 216.239.41.104 (google) and you get your replys ping www.google.com gives you an error like unknown host. IF both of those are true and you try an FTP command you will most likely get a socket 10047 which means you will not be able to surf, until it is repaired. On my current, prefectly working connection, when I do that command I get connection refused. If you get error 10047 it is to run a winsock repair program. WinsockXPFix is currently the best program I know of to repair this type of Damage. __________________ Last Job ADSL Support Specialist (Tier 2), until It was outsourced overseas. http://www.despair.com/discovery.html A Plus Certified : Certified Help Desk Professional. Home setup. Comcast Cable, Linksys Router, 10/100 switch, 4 wired PCs, 2 wireless laptops vontar@gmail.com From the Network Admin, In God We Trust, All others we monitor.