PCMech Forums - View Single Post

mike12 · 03-15-2006, 06:44 PM

OK, I now have the computer and printer at my house. As stated earlier, there is no problem printing a test page or anything from Word or Excel. But when I log onto the internet I get the following message.
"Multipass--Unable to communicate with the device. Please start "MPSERVICE" from the "Service Applet" in control panel. Then please right click on the status monitor to reconnect and try again"
Now the printer is a Canon Multipass F60. It seems like there is a problem communicating with the Canon printer. And I checked control panel. There is no "SERVICE APPLET" there. He tells me he already tried removing and reinstalling the printer driver. Any suggestions ? Please.

03-15-2006, 06:44 PM	#9
mike12 Member (10 bit) Join Date: Mar 2001 Location: Pa. Posts: 932	OK, I now have the computer and printer at my house. As stated earlier, there is no problem printing a test page or anything from Word or Excel. But when I log onto the internet I get the following message. "Multipass--Unable to communicate with the device. Please start "MPSERVICE" from the "Service Applet" in control panel. Then please right click on the status monitor to reconnect and try again" Now the printer is a Canon Multipass F60. It seems like there is a problem communicating with the Canon printer. And I checked control panel. There is no "SERVICE APPLET" there. He tells me he already tried removing and reinstalling the printer driver. Any suggestions ? Please. __________________ Mike12