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when I view it in photoshop the movie does ot show only the player shows as an image but inside the player you see blank black area. Why didn't the movie show up? I tried screening it when paused and when playing and still doesn't work.
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It's because of the hardware overlay. The prtscr key can only capture what's in the video memory. But usually for movies the overlay is used, which is implemented in your GPU.
When using the overlay, there will only be a black area where the video is supposed to be, and later on, right before the signal is sent to the monitor, the hardware overlay will render the video and put in on top of the black area.
Hence the video image is not in the video memory along with the rest of the desktop, and therefore you can't capture it with PrtScr.
Unless, as mentioned, you disable the overlay. In WMP you can do that by switching off the hardware acceleration completely, dunno about other playback software.
If the overlay has been switched off, the video will be rendered in software and be present in the video memory, then you can capture it using the prtscr button.
But I'd just let overlay enabled and use the capture option of the playback software, they can handle that.
RJ