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Ok, well I moved the downloaded file and then tried to install it and it did.
I'm still wondering about what I was told by the tech saying that "this happens sometimes" like its somewhat of a common problem with having to unplug the modem and reboot.
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If you really want to understand - try changing it.
Sys specs:
NZXT Lexa_Asus P5E_E6750 2.66Ghz_GSkill 2GB PC6400_Mushkin 2GB PC6400_WD SE16 250GB_Pioneer 16x slot dvd_Pioneer 16x dvdrw
Mitsumi 1.44_ATI x1600pro 512mb_Linksys WRT54GS_Samsung R237W LCD_Altec Lansing 641_WinXP PRO SP2
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