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Originally Posted by glc
Pam - I talked about this with Sarge when I was in Dallas last week - she is out in the boonies on dialup. Remember the comfort situation - she is used to Windows and you don't want to introduce a whole different interface. I don't think AT&T/Yahoo has a dialup client for Linux.
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As I wrote previously (somewhere), she didn't (and prolly still doesn't) even know how to get onto the Net. She never uses Windows for anything and when I suspected and wanted to rule out she was locked-up, had her click on the Recycle Bin to see if another window would open. Took some impatient minutes on my part to explain where the Bin was, on the Desktop, then she asks where that is. Anyway that part worked. All she knows how to do is click on a certain icon to get onto her e-mail.
Anyway, she had Dad hook up her other PC, and even with me explaining all the cords are universal, and rather than unhooking just behind the tower, he took them all out and laid in a pile on the floor, something I said beforehand NOT to do. That PC was recently "fixed" by someone after a lightning strike(don't ask, please) and has same problem. A half-day now reconnecting all the cords at both ends which was unnecessary my communications and patience wearing very thin. I'm backing her up to plug a phone into the jack for dial tone. She can't figure out which is a phone cord from all the "wires back there". I'll forget even testing the modem.
I'll get the problem fixed but learned many things. We here maybe subconsciously think everyone knows as much as we do about computers, and think they know what a desktop is or even what a phone cord looks like, surely at the least. Most of us could sit down at Mom's pc and analyze it and fix in a minute, perhaps several, but I want you to imagine doing all the very simple things above over a phone to someone who has no clue what you're talking about, plus trying to keep your cool. Ain't happening...
