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Originally Posted by Kareeser
Hehe...
Sarge, have you ever considered installing some sort of VNC program, so you can take over in case something happens?
This way, at least software problems will be easier to handle...
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From what I gather, XP we both have has something called "remote assistance" meaning I can access her PC online. Haven't a clue how to do that and don't mind trying something new but have a feeling it would open up a whole 'nother can of worms on her end walking her thru her part once I figured out my end...besides she can't even access the Net anyway. Today she said she's buying another computer that will work and tried to explain that's like buying a new car just because she has a flat tire, never mind loading the software for e-mail and ending up with same problem. Going out there fellers, emotions in check, praying for patience and if the dogs don't bite (really) will somehow, someway get her squared away. I asked for this burden a few weeks ago and my 3 siblings abandoned ship with their smiles. I very much appreciate your input and know you understand. I hope you never have to go thru these things over the phone, especially if you have a Mom 77 years old whose life evolves around her dadgum e-mail!! The so-called gurus at Dell, etc., surely keep a bottle of aspirin and panic disorder pills on their desk. Ain't no way I could do their job even before lunch. I'll report back someday, after having my own hands on her PC , okay??