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Originally Posted by glc
However, if you don't mind spending a little time on it, call Apricorn support on the 800 number. They may be able to help you, they are very accommodating and you will be talking to someone in Poway, CA. If they have a solution, please share it with us.
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I didn't want you to think I received a solution to this and neglected to post it here. I used Apricorn's email entry page to send the details of the question shortly after our postings here and again on the 13th. I received neither a response nor even an acknowledgment that they got my email. Must be busy there.
Here's the content of my email to them:
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Using Dell Precision T3400
Installed a Seagate ST3500641AS in an ez bus dts SATA case.
Installed the eSATA bracket/cable in an empty PCI slot and connected it to an internal SATA connector on the motherboard
Using Win XP Pro, the drive was recognized and formatted by Disk Manager.
Assigned a drive letter, otherwise Explorer would not recognize the drive
Problem:
If the drive has a letter, then when the drive is not connected when the PC is booted, an error message appears that there was a failure to detect the drive during POST and the POST halts waiting for operator input.
In order to avoid the error message, I have to turn off that SATA port in the BIOS and when I need to use the drive, enter the BIOS and turn it on again.
This does not seem to be an efficient way to use this external drive.
1. Is there something wrong with my setup that requires such manipulations?
2. Your manual states that one of the major features of SATA is that it is "hot-pluggable", but you warn "Caution: Never connect or disconnect your EZ Bus DTS while your computer is powered on." In effect, this means it is not hot-pluggable. Why?
3. Both your site's registration and email pages request the product part number. Where is it?
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