Thread: Modem probs
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Old 12-09-2001, 12:23 AM   #3
azscary
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Modem Problems

I would not have believed this if I had not seen it work several times. Remove the modem in the Device Manager. If there is more than one copy remove them all. Shut completely down and remove the modem from the machine. Boot up all the way to the desktop. Shut the computer down completely again and power off. Removing the modem and booting to the desktop frees up avaialble IRQ's. Unplug the power cord FROM THE COMPUTER NOT THE WALL OR POWER STRIP! Press the power button in and HOLD it in for 15 seconds. Motherboards can store energy like a capacitor. This will completely discharge the Motherboard and allow everything to completely clear out. Plug the modem back into the machine. When you are ready to plug the cord back in, LISTEN closely and you will hear the fan on the power supply run briefly as soon as you plug the cord in and then stop. Turn the power back on enter BIOS. Make SURE that if you are using a VGA slot video that BIOS is NOT attempting to assign an IRQ to a PCI video card. Disable Plug & Play OS so that the hardware assigns the IRQ. Close BIOS and allow it to reboot and let windows detect the modem. Have the driver disk handy if it needs it. Follow these steps exactly and in order and let me know what happens.
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