PCMech Forums - View Single Post - HP printer install says it cannot find usb.inf

TallTravel · 01-14-2009, 03:50 PM

When installing a HP Office Jet All in One Printer on a Windows XP Media Edition workstation, I ran the HP printer install disk and get this message:

Issues stopping installation

Issue:

USB.inf

This file does not exist or is the incorrect version and is required for installation to continue.

I spent some time on Microsoft's web site looking for a newer version, with no luck. The workstation is two years old. I also searched the workstation and cannot find another version.

Surely this cannot be that complicated, eh?

Any suggestions?

01-14-2009, 03:50 PM	#1
TallTravel Member (9 bit) Join Date: Sep 2006 Posts: 393	HP printer install says it cannot find usb.inf When installing a HP Office Jet All in One Printer on a Windows XP Media Edition workstation, I ran the HP printer install disk and get this message: Issues stopping installation Issue: USB.inf This file does not exist or is the incorrect version and is required for installation to continue. I spent some time on Microsoft's web site looking for a newer version, with no luck. The workstation is two years old. I also searched the workstation and cannot find another version. Surely this cannot be that complicated, eh? Any suggestions?