Originally Posted by jdeb
Not to be a ball buster or anything but a good collision shop does one, complete estimate. All the parts are ordered and the vehicle is not worked on until all the parts are in. That way there are no additional's and vehicle is delivered in a timely manner. In reality, most shops do it the way your shop does but it is not the correct or most efficient way. This process eliminates the adjuster "chop" affect and your vehicle is fixed correctly. Many times a collision shop will compromise and/or negotiate with the insurance company and then compromise the repair to meet profit margins.
I understand, but my problem is I do not have a second car to use while it is in the shop.. I would have dropped it off, but this is my only way to work.. His insurance did not even mention a rental yet. But like I said I used them in the past. Last time the car was dropped off and a complete inspection was done at that time.. The last insurance company who fixed my car, when it was hit in the rear offered me a rental and my choice as to whom I wanted to use, the same day I called. That is because they knew thier insuree was a fault from the police report.. But this insurance company sounds like their going to play hard ball if you will.. They told me that when the adjuster looks at the car and gives it estimate. They will start the work, and call the adjuster back with additional repair if needed.. Last winter I broke off one of my door handles on the rear passenger door. The dealer wanted $400 for parts and labor. I already bought a new handle painted the same color has the car.. I yet to have installed it.. But the shop told me as a repeat customer, just bring in the part, and they will install at no charge.. Who they charge is not my concern as they are going to take care of it.. Last time, there was minor damage to one of the front fenders on the care, and they repaired it at no cost.. All I'm looking for is for my car to be the way it was before the accident..