Originally Posted by strollin
This article: [URL="http://www.mercurynews.com/business/ci_21120588/more-tech-companies-say-dont-call-us?source=rss"]
What do others think? Do you prefer internet based communication or would you rather pick up the phone?
Phone definitely sucks mainly because of connection quality.
Especially if you get an indian guy or such who barely speaks English, and even if they do, you still either can't hear them or they dropping out.
I prefer live chat or e-mail if that's the only option. Using it you can attach screenshots and/or pics to support your question/problem.