Thread: Trojan
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Old 04-16-2013, 10:35 AM   #1
quartet-man
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Join Date: Sep 2002
Location: Indiana
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Trojan

Well, the Administrative Assistant seems to have a trojan on her computer. She started getting a ton of undeliverable mail messages yesterday. I was doing taxes and never replied to her email. She called and woke me up this morning and said that her email login wouldn't work.

I did a System Restore to early yesterday morning. I then went to my email to see what her sign in password was (I had sent them to our webmaster who hosts us) and that said:

"We've observed outgoing emails that have known characteristics with a trojan infection on one or more of your PCs. The following email account(s) were used to send the email. Please scan the PC that uses this email address with an updated AV and Malware scanner to ensure that the infection is removed..

For your security we made the following password changes:...... "

After that, I started scanning with Malwarebytes. It needed updated by about 40 days and I installed the new version. It occurred to me that maybe I should go back before the restoration so that in case the Trojan had been removed, it would find it so I would know what the issue was, possibly when it happened, and that it had been eradicated. Anyhow, then Malwarebytes had issues with working, so I undid that restoration and started doing a full scan. I then intend to scan with MSE. Any other suggestions thus far?
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