Thread: Trojan
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Old 04-16-2013, 12:19 PM   #4
Panama Red
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Join Date: Apr 2003
Location: near the left coast of Michigan
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In my experience, when your email box is sending spam, it's due to the fact that someone has hacked the email password NOT because the computer is infected. I get calls from customers with this issue periodically (usually with a yahoo or hotmail box) and I simply tell them to change their password to something stronger - use a mix of alphabetical and numberical characters and throw in a couple of capitals or special characters (if allowed). Bottom line, qm, if you don't find any sign of infections on the pc, don't be surprised. Also, if you do your scans in Safe Mode, make sure you do another scan in Normal mode as Safe Mode doesn't allow scanning of the Restore files. Plus, when you scan in Normal with MBAM and have MS Security Essentials active, MSE will often pickup an infected file missed by Mbam.
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