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redalert · 01-25-2002, 02:02 PM

Hi guys,
The guy who lives upstairs from me asked me to help him get on the web via a cable connection. He's got a compaq laptop and is trying to log onto the web. The modem looks to be hooked up correctly and I reinstalled the drivers to make sure. After installation I rebooted and clicked on the explorer icon and there is no connection. He's running Win98. I myself have dial-up and am inexperienced when it comes to this kind of interface although it really doesn't look that complicated. Help let me know if I missed anything. As always Thanks.

01-25-2002, 02:02 PM	#1
redalert Member (7 bit) Join Date: Mar 2001 Posts: 103	Help: can't log onto net via cable modem Hi guys, The guy who lives upstairs from me asked me to help him get on the web via a cable connection. He's got a compaq laptop and is trying to log onto the web. The modem looks to be hooked up correctly and I reinstalled the drivers to make sure. After installation I rebooted and clicked on the explorer icon and there is no connection. He's running Win98. I myself have dial-up and am inexperienced when it comes to this kind of interface although it really doesn't look that complicated. Help let me know if I missed anything. As always Thanks.