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Charles, where are you entering the string? If you enter it here, it will override anything in NVRAM, thus keeping what you want:
double click My Computer, dial up networking. Right click the ISP, properties. On General tab, select configure, connections tab, advanced. Enter your string under "extra settings". If this doesn't fix, let me know and we'll visit Hyperterminal.
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"Don't be so open-minded that your brains fall out."
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