[spacemonkeys]

Need help desperately….

Computer: compaq Presario 1800 laptop
OS: Windows XP
HD/RAM: 30G/192MB
Hardware problem: Que Firewire DVD-RAM Drive (model no. QPDVRPN1F)
Connection: Adaptec Fire Connect notebook 3 port firewire cardbus
Serial No.: KZ18232237
Software: NeoDVD Standard 2.1/Power DVD/SAI Utility (accompanying CD ROM)

Problem:
I loaded all the software as instructed, plugged in my hardware, and the XP software found the hardware and installed the following drivers (as listed in my hardware properties):

· Vendor Sbp2 SBP2 DVDRAM Device (disk drive)

· Vendor Sbp2 SBP2 DVDROM Device (DVD/CD-R)

I can read DVD and audio CDs, but cannot write to the Que hardware!!. When I try to write or drag and drop to the drive icon in my computer or via the Neo DVD software I receive an error message:-

“G\ is not accessible.

The request could not be performed because of an I/O error”

I have tried to solve the problem by uninstalling and re-installing the software and drivers, but to no avail……please help. I am going nuts trying to solve this. People have suggested this is a driver issue. I have also gone to the QPS and other forums searching for possible answers but no luck.

Can anyone help??…