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If it's like my host, you will log into ftp.whrforums.com using the username and password your host gave you for accessing your space with any standard FTP client.
Bulletproof is a great program, but can be intimidating for the new user.
Some hosts do not allow ftp access, but they will have some kind of web control panel for you to do your uploading and site maintenance. My host offers both, and has a great online manual that covers everything - you need to look around your host's website for that.
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