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SAS the problem is with NTL. They are having terrible trouble with their proxy servers right now. They won't admit this though. All you need to do is go to your proxy setting. If there is nothing configured, then your proxy will be your franchise. The worst right now seems to be Cardiff. YOu need to configure a better proxy. A suitable one is...
inktomi1-bir.server.ntl.com
port 8080
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