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pic,
If I understand what you initially said, you ARE able to browse the internet, is that correct? You are unable to ping. Is there a specific reason you need to ping? Check with the proxy administrator to confirm that ICMP traffic is blocked and why. If there is a specific need to ping, you might be able to get them to allow it.
I asked because that sounds like the most likely scenario and rather than have you (and me) spin our wheels trying to sort it out, go to the horse's mouth.
The Old Man
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