Guess what...I found what you found in the help section...
Open the HELP and SUPPORT from the START BUTTON, type DVD DECODER in the serch box, you should get one result 'Fix a Problem' and under it reads "If you do not have a DVD decoder". Click on it and the right screen gives you your options. Go down to the solution providers and click on the Mediamatics DVD player, this is where you saw Sony listed. Click on the Sony button and download the decoder.
shadow_man
