This is the print proceedure from the software
vendor. Are these the steps you are using?
Myles
1. How do I print?
a. Create the pattern.
b. Go to the Show All Patterns screen.
c. Go to the Print screen.
d. On the Print screen, click the Print Setup button. Look to see if the name of your printer is showing. If a different name is showing, use the drop-down arrow and select the proper printer name.
If your printer name is not in the list, you need to install the software that came with your printer. The software that came with your printer is the "printer driver". It must be installed for the printer to be able to communicate with the computer. If you do not have software for your printer, look on the Internet for the printer manufacturer's web site and see if you can download a printer driver for your printer. For example, I have an Epson printer. The Epson web site is
www.epson.com.
e. Click the Print button.