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***glc*** · 12-21-2002, 07:38 AM

Those are the minimum requirements for installing the PPPoE software provided by the ISP. There are 3 alternatives, and (2) and (3) will require that the ISP set her account up (username and password, etc.) manually at their end:

1. Upgrade the computer
2. Use a router (connect the modem to a router and connect the computer to the router)
3. Install RASPPPoE instead of the ISP-provided software

Options 2 and 3 may be beyond the abilities of you and her doing this over the phone and the ISP will not "support" either option.

12-21-2002, 07:38 AM	#29
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 37,713	Those are the minimum requirements for installing the PPPoE software provided by the ISP. There are 3 alternatives, and (2) and (3) will require that the ISP set her account up (username and password, etc.) manually at their end: 1. Upgrade the computer 2. Use a router (connect the modem to a router and connect the computer to the router) 3. Install RASPPPoE instead of the ISP-provided software Options 2 and 3 may be beyond the abilities of you and her doing this over the phone and the ISP will not "support" either option.