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I highly doubt he can get into the bios if it's shutting off after 3 seconds.
Whether or not having no thermal compound is the problem, you should still redo the heatsink with some. Unless it had a pre applied thermal pad, but I don't think the volcano 9 does.
Edit: Nice, you figured it out. What was touching what??
I would still get some thermal compound between the cpu and heatsink.
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