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as i understand it, the computer must be getting a good IP from the router since he can access the configure screens in the router.
The problem is he has a known working modem, and his PC can access the router, leaving the problem of the known good modem is not working with the router.
I don't have much insite into that router, but just for grins and giggles, what ADSL modem do you have? Have you power cycled it as well?
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