[Byte 2.0]

woot, awaited 4 days, netgear replied, this kind of problem is best handled by voice. please call us .

I call up, explain the problem, told the guy my entire network crashes at once and the only way to get it back is to reboot the router by unpluging and repluging it up.

He then walks me though getting my IP address, pinging the router, surfing into the router and then making a connection. I then restate the problem to him, he puts me on hold, comes back, asks for my email address. said he will email me a newer frimware then the 4.11 that I have on my router and promptly ends the calls. Said to expect it with in an hour.

I honestly don't believe they will email me a frimware that isn't on the website. It said it is new and will be available for download in a few days. I ask if other people are having the problem I am having and he said no. So if no one else is having that issue, then why would he supect the new frimware would would fix it?

My router started with frimware 4.09, I moved to 4.11. He said he is sending newer. I will post back.

BTW, I am posting this 30 minutes after, and I am starting to doubt they are emailing me but I could be wrong, I hope I am.