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That's indicative of a very poor 56k-capable phone line. It's connecting V.90 but is choking on the excessive error correction - and the software controlled Winmodem is not helping matters either. You have a couple options here after you thoroughly troubleshoot the phone wiring in the house. You can get a US Robotics HARDWARE based modem (this is the recommended solution, and in that machine, I'd suggest looking around for a 5687 ISA modem) and see if that helps. The other option is lock it out of 56K mode and force it back to V.34 mode. I'd say if you do this, you should get downloads at least 3K/sec.
Go into the properties of the modem, and there will be a place to add "extra settings" - it's in an advanced setting. For a USR, add this in the extra settings box:
S32=98
The Best Data will require some playing around with, depending what chipset it uses.
If it's a Conexant, one of the following will work, depending exactly which chipset:
+MS=11
+MS=V34
+ES=1,0,1;
&Q6
I'd really recommend you go the hardware USR ISA route, it just might punch through the noise and give you a halfway decent connect in the higher 30's without the major slowdown of error correction without disabling 56k capability. Worst case, S32=98 should fix it right up.
The 5687 is getting tough to find, and when you do, it's not cheap.........
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The 2977 PCI modem (hardware based) is an acceptable alternative, that's available at Newegg and many other vendors in the high $30's or low $40's.
I had a crappy line too - and I could not for the life of me get a good connect with a Conexant modem, even a hardware based one. I put a 5687 in it, and got a solid 37k day in and day out with downloads around 4 to 5K/sec. USR's are noted for being the best performing modems made for lousy lines, but forget their Winmodems, it's gotta be hardware based.
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