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Old 03-11-2001, 09:54 PM   #1
Hot Rod
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Join Date: Mar 2001
Location: Iowa
Posts: 413
Boom

I'm new to the board here. I scanned the other no dial tone error messages but they didn't really help me.

I have a client that had a lightening strike nearby. They couldn't connect to the Internet after that. They got the no dial tone error message. I replaced their modem with a US Robotics 56K Internal Faxmodem PCI and it worked great. They said it even worked better than their last one did before the storm. This lasted for a whole 3 hours. They had shut down the computer, left and come back, and turned the PC back on again. Now they are getting the no dial tone error again. I talked them through checking the settings over the phone and everything sounds like it is still set up okay. They tried a phone on the line and that works. If they plug the phone into the phone jack on the modem, there is no dialtone. I have to go back tomorrow so I wanted to see if any of you have ideas on this. Thanks.
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