Question Return Material Authorization (RMA) process for Maxtor...
...Standard RMA Service: You return the defective product(s) first, then Maxtor will ship the replacement product(s) to you. Maxtor will strive to issue...
...will ship the replacement product(s) to you. Maxtor will strive to issue an RMA number within 1 business day of your online request, call, fax or...
This is from Maxtor...
but really it means the same thing.
-Sean
